Concierge

The hiring establishment is a senior living community dedicated to providing an elevated way of life for seniors, emphasizing comfort, connection, and joy. This community operates as a residential facility tailored to meet the needs of older adults, offering an environment where residents can enjoy a fulfilling lifestyle supported by attentive service and a vibrant atmosphere. The community is committed to ensuring that each resident experiences a welcoming and safe setting, enriched by social opportunities and comprehensive support services. Established with the mission to create a high-quality living environment, this community is known for its professional staff, compassionate care, and engaging activities that foster both independence and a sense of belonging among residents.

The position available is for a Concierge who will report to the Business Office Manager and is classified as an hourly role. The Concierge plays a vital part in shaping the first impression of the community for visitors, residents, family members, and staff. The role calls for a highly personable and organized individual responsible for greeting visitors, arranging property tours, managing multi-line telephone systems, and providing various clerical support tasks to the administrative team. The Concierge acts as a central point of contact within the community, ensuring all guests feel welcomed and that interactions are handled professionally and efficiently.

The Concierge’s responsibilities include assisting residents and visitors by addressing their general requests, directing them appropriately within the property, and maintaining a professional and inviting reception area. This individual must be knowledgeable about the community’s services and programming to effectively communicate relevant information and support the property’s marketing efforts. The role also involves administrative duties such as handling incoming and outgoing mail, preparing office materials, and occasionally providing support in the dining room. A critical aspect of the position is maintaining a safe environment, promptly communicating any resident health concerns, and fostering teamwork among staff through cooperative and respectful interactions.

This position requires excellent interpersonal and communication skills, the ability to multitask in a busy environment, and a friendly demeanor that aligns with the community’s mission of enhancing senior living. The job involves physical demands such as standing and walking for extended periods, lifting and carrying up to 25 pounds, climbing stairs, and performing various movements including bending, squatting, twisting, and reaching. Candidates must be able to work indoors and outdoors and exhibit patience, professionalism, and enthusiasm in their role. This job is ideal for someone who enjoys engaging with people, is detail-oriented, and is committed to upholding a positive and professional image that supports the community’s goals and overall atmosphere.