Concierge

The Amberleigh, a Sonida Senior Living community located in Williamsville, NY, is a premier retirement community dedicated to providing exceptional care and quality living to its residents. Catering to diverse needs, The Amberleigh offers Independent Living, Assisted Living, and Memory Care services within a supportive and compassionate environment. As part of the Sonida Senior Living family, The Amberleigh prides itself on fostering a vibrant, respectful community where seniors can enjoy a fulfilling lifestyle with access to personalized care and innovative programs designed to enhance their well-being.

The Amberleigh embraces a holistic approach to senior living, combining modern amenities, engaging activities, and professional care teams committed to excellence. This commitment ensures that each resident’s unique needs are met, promoting independence, dignity, and enriched life experiences. By investing in their people and culture, The Amberleigh creates a nurturing atmosphere where employees are valued, supported, and empowered to deliver outstanding service.

We are currently seeking a Receptionist to join our dedicated team at The Amberleigh. This role is pivotal as the first point of contact for residents, visitors, and callers, presenting an opportunity to shape the welcoming culture of our community. The Receptionist embodies professionalism and warmth, efficiently managing communication and correspondence, as well as offering essential information about the community to callers and guests.

The ideal candidate will be an enthusiastic individual who enjoys providing exceptional customer service and cares deeply about seniors’ needs. This position offers a competitive wage of $16.26 per hour and comes with a comprehensive benefits package that includes medical, dental, vision, and life/disability insurance, along with a 401k plan featuring a company match. Additional benefits include paid training, an Employee Assistance Program, and paid time off available after 90 days.

As a Receptionist at The Amberleigh, you will answer telephone calls, direct callers to the appropriate departments or individuals, greet and assist visitors, and manage incoming and outgoing mail and express services like FedEx and UPS. You will also play a crucial role in addressing and resolving customer questions and concerns, ensuring every interaction reflects the community’s commitment to quality and care.

Working at The Amberleigh means joining a team that values dependability, responsibility, and teamwork, offering company support for educational opportunities and paid referral programs for both Team Members and Resident referrals. The environment is supportive and inclusive, designed to help employees grow personally and professionally while contributing to the well-being of senior residents.

Join The Amberleigh as a Receptionist and become part of a community where your skills and kindness make a meaningful difference. Together, we create a space that seniors are proud to call home, supported by a team that believes in the power of compassionate care and dedication to service excellence.