Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $18.00 - $19.50
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
telemedicine
Flexible spending account
Life insurance
long-term disability insurance
short-term disability
accident coverage
critical illness coverage
Pet insurance
Tuition Reimbursement
401k plan
Employee assistance program
Referral Bonus
Employee Discounts

Job Description

Meridian Senior Living is a leading provider of senior living communities dedicated to enhancing the quality of life for older adults. With a compassionate approach and a commitment to excellence, Meridian Senior Living fosters an environment where residents feel respected, valued, and cared for. Their communities are designed to provide comfort, engagement, and support, ensuring that each resident enjoys a fulfilling and joyful life. The company embraces a culture rooted in integrity, respect, and teamwork, recognizing that great employees are essential to delivering outstanding service and support to their residents. Meridian Senior Living offers solid benefits and opportunities for personal and professional growth, making it a rewarding workplace for individuals who are passionate about making a positive difference in the lives of seniors.

The Concierge/Receptionist position at Meridian Senior Living plays a crucial role in creating the first impression for residents, visitors, and family members. As the welcoming face of the community, the Concierge/Receptionist is responsible for providing exceptional customer service, both in person and over the phone. This role requires a friendly and warm demeanor to ensure all guests feel comfortable and valued from the moment they arrive. The position is ideal for someone who is compassionate, dependable, and skilled in communication, with a genuine desire to work with the elderly. In this role, you will manage telephone inquiries, greet visitors, and support various administrative tasks to contribute to the smooth operation of the community. Working at Meridian Senior Living means being part of a team that values collaboration and strives for excellence, providing employees with a supportive work environment and opportunities to advance their careers while making meaningful contributions to residents' lives.

Job Requirements

  • high school diploma or equivalent
  • previous experience answering telephones and/or in a customer service position
  • proficiency in Microsoft Word, Excel, and Outlook
  • ability to deal tactfully with employees, residents, family members, and visitors
  • ability to read, write and speak English
  • must have compassion for and desire to work with the elderly
  • must be honest, fair, dependable, respect confidentiality and the rights and privacy of others
  • must practice and promote Meridian Policies and Procedures, Mission Statement, Core Values and Founding Principles
  • must meet all health requirements and pass background checks

Job Qualifications

  • high school diploma or equivalent
  • previous experience answering telephones and/or in a customer service position
  • proficiency in Microsoft Word, Excel, and Outlook
  • ability to deal tactfully with employees, residents, family members, and visitors
  • strong communication skills in reading, writing, and speaking English
  • compassion for and desire to work with the elderly
  • honesty, fairness, and dependability
  • understanding and promoting company policies and values

Job Duties

  • greet all guests in a friendly, warm, and welcoming manner
  • answer phones and respond to inquiries professionally
  • create a welcoming environment as the first contact guests have
  • assist with administrative tasks such as scheduling and record keeping
  • handle communication between residents, family members, and staff tactfully
  • promote Meridian Policies and Procedures, Mission Statement, Core Values, and Founding Principles
  • maintain confidentiality and respect the rights and privacy of others

Job Criteria

Experience

Entry Level (1-2 years)


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