Concierge

FS Residential is a prominent property management company known for delivering exceptional residential and commercial property services across the United States. With a commitment to quality, safety, and resident satisfaction, FS Residential provides management solutions that emphasize professionalism, innovative technology, and an unwavering dedication to customer service. The company prides itself on creating secure, well-maintained living environments that enhance the communities it serves, fostering lasting relationships with residents and clients alike.

As a Concierge at FS Residential, you will play a pivotal role in ensuring a welcoming and secure atmosphere for residents, guests, and service providers within our residential properties. This full-time, exempt position offers a competitive hourly wage of $25.00 and comprehensive benefits, including medical, dental, vision, paid holidays, time off benefits, and a 401(k) plan with company match. The Concierge acts as the first point of contact, delivering outstanding customer service and monitoring building access to maintain safety and order.

Your daily responsibilities will include greeting residents, checking in visitors and service providers, and effectively managing emergency response and access control procedures. You will be responsible for operating electronic security systems, maintaining accurate logs, records, and forms, and providing administrative support with clerical and documentation tasks using Microsoft Word and Excel. Regular walkthroughs of the property to monitor premises and maintain a safe environment are also an essential part of this role.

FS Residential values employees who can multitask, communicate clearly, and respond quickly to emergencies while maintaining professionalism. You will be expected to have a good command of Microsoft Office applications, solid interpersonal skills, and the ability to handle physical tasks such as lifting up to 50 pounds and walking or standing for extended periods. Flexibility in working hours, including weekends and attending board meetings, is required, as is the capacity to effectively respond to auditory or visual alarms.

FS Residential supports an inclusive workplace and provides reasonable accommodations for individuals with disabilities to ensure all employees can perform essential job functions. You'll have the opportunity to develop your skills in a dynamic environment where safety, security, and resident satisfaction are top priorities. Occasional travel may be required to attend training sessions and company events, providing professional growth and networking opportunities.

Joining FS Residential as a Concierge means becoming part of a team dedicated to excellence in property management. Your role is vital in creating a secure, friendly, and efficiently run property where residents feel valued and well cared for. With a supportive work culture and comprehensive benefits, the position offers a rewarding career path for individuals passionate about customer service, safety, and operational efficiency.