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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $25.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid holidays
Paid Time Off
401k plan
company match
Job Description
FS Residential is a prominent property management company known for delivering exceptional residential and commercial property services across the United States. With a commitment to quality, safety, and resident satisfaction, FS Residential provides management solutions that emphasize professionalism, innovative technology, and an unwavering dedication to customer service. The company prides itself on creating secure, well-maintained living environments that enhance the communities it serves, fostering lasting relationships with residents and clients alike.
As a Concierge at FS Residential, you will play a pivotal role in ensuring a welcoming and secure atmosphere for residents, guests, and service providers within our residential pro... Show More
As a Concierge at FS Residential, you will play a pivotal role in ensuring a welcoming and secure atmosphere for residents, guests, and service providers within our residential pro... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in customer service or concierge roles preferred
- ability to multitask effectively
- proficiency in Microsoft Office applications including Word, Excel and Outlook
- strong interpersonal and communication skills
- physical ability to lift 30 - 50 pounds
- ability to stand, sit, walk and occasionally climb for extended periods
- ability to detect emergency alarms
- availability to work flexible hours including evenings, weekends and holidays
- ability to handle administrative clerical work
- willingness to follow safety and security procedures
- must be able to complete required documentation accurately
- occasional overtime availability
- able to work in a secure environment
- ability to maintain professionalism and confidentiality
Job Qualifications
- Ability to manage multiple priorities
- excellent customer service skills
- strong communication skills
- good time management skills
- basic knowledge of Microsoft Outlook, Word, and Excel
- preferred command of information system hardware/software
- good written and verbal communication abilities
- strong interpersonal skills
- physical ability to lift 30 - 50 pounds
- ability to stand, sit, walk and occasionally climb as required
- ability to handle, finger, grasp and lift objects and packages
- able to detect auditory and/or visual emergency alarms
- ability to work extended and flexible hours including weekends
- willingness to attend board meetings
- able to work on a personal computer for extended periods
- able to navigate the property/building quickly and easily
Job Duties
- Provides exceptional customer service
- meets and greets residents
- checks guests and service providers in/out
- understands and reacts to emergency response and access control procedures
- monitors and operates electronic security control systems
- maintains daily logs, records and forms
- assists with general concierge services
- performs administrative clerical work including Word and Excel document processing
- walks the building premises for monitoring purposes
- monitors and controls access to the building
- resolves and follows-up on all complaints/issues, escalating as necessary
- helps maintain a safe and secure environment
- completes all required forms accurately
- may perform other duties as assigned by supervisor
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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