Concierge

Sunrise Senior Living is a leading provider in senior care, committed to delivering exceptional services that empower residents to live longer, healthier, and happier lives. With a tradition rooted in compassionate care and meaningful relationships, Sunrise Senior Living stands out as a trusted name in the senior living industry. The company has been recognized multiple times as a Great Place to Work by Activated Insights, emphasizing its commitment to fostering a positive and inclusive workplace culture. This certification highlights Sunrise's dedication not only to its residents but also to its employees, creating an environment where everyone can thrive and grow.

The community at Sunrise at Fleetwood exemplifies these values by offering a warm, welcoming atmosphere where residents, families, and team members connect in profound ways. Team members are encouraged to follow their passions, develop professionally, and shine through meaningful work that makes a real difference. Sunrise Senior Living prioritizes safety, quality of service, and a supportive community that embraces its Core Values and Principles of Service.

The Concierge role at Sunrise Senior Living serves as the vital first impression for all who enter the community. This position plays a crucial part in ensuring residents, their families, and visitors receive outstanding customer service from the moment they arrive. The Concierge is responsible for greeting guests with warmth, managing incoming calls efficiently, and handling administrative duties that support both the Sales and Executive Directors. The position requires a highly organized, personable individual who can balance multiple responsibilities with poise and professionalism.

In this role, the Concierge helps maintain a clean and inviting entry and Bistro area, ensuring the community atmosphere remains pleasant at all times. They oversee safety protocols, coordinate appointments, and assist in the recruitment process by managing applicant information and facilitating communication. The Concierge also contributes to risk management by helping enforce health and safety regulations, supporting emergency procedures, and safeguarding residents through vigilance and proactive measures.

Working at Sunrise Senior Living, specifically in the Concierge position, offers a unique opportunity to engage with the community deeply. The role demands excellent communication skills, attention to detail, and a service-oriented mindset, all of which contribute to creating a nurturing environment for seniors and their families. Additionally, the Concierge supports marketing efforts by managing move-in materials and assisting with lead tracking, further enhancing the community's outreach and resident acquisition efforts.

Sunrise Senior Living provides competitive compensation and offers a comprehensive benefits package, including medical, dental, vision, life, and disability plans, retirement savings options, and tuition reimbursement programs. The company values team members' work-life balance, offering paid time off, sick leave, holiday pay, and innovative payment options like myFlexPay for timely wage access. Alongside these benefits, Sunrise fosters continuous learning, career advancement, and employee engagement, ensuring that every team member feels valued and supported.

Joining Sunrise Senior Living means becoming part of a compassionate community where your unique skills and dedication contribute to making a meaningful impact. It is more than a job; it is a fulfilling career path where every day brings the opportunity to brighten the lives of seniors, build powerful relationships, and grow professionally within a respected and culturally rich organization. If you are passionate about service, teamwork, and enhancing the quality of life for others, the Concierge role at Sunrise Senior Living offers the perfect platform to make a difference while advancing your career.