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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.25 - $19.75
Work Schedule
Standard Hours
Benefits
401(k) plan with matching company contributions
comprehensive medical
Dental Insurance
Vision care
Paid parental leave
Paid Time Off
company holidays
Early access to earned wages
Job Description
JLL, also known as Jones Lang LaSalle, is a leading global real estate and investment management services company. They empower their employees to shape the future of real estate for a better world by providing world-class services, advisory, and technology to their clients. JLL is committed to hiring talented individuals and empowering them to thrive, grow meaningful careers, and find a welcoming place where they belong. The company values diverse backgrounds, whether you come from commercial real estate, skilled trades, technology, or are switching industries. With a focus on innovation and client service, JLL ensures its employees are well supported... Show More
Job Requirements
- 1-2 years of customer service, security, or hospitality-related experience
- Professional communication skills in both written and spoken English
- Proficiency in Microsoft Office suite
- Ability to multitask and prioritize effectively
- Must be authorized to work in the United States without sponsorship
- Ability to perform minimal physical activity
Job Qualifications
- 1-2 years of customer service, security, or hospitality-related experience
- Exceptional interpersonal and customer service skills with a natural ability to create welcoming experiences for diverse guests
- Professional communication skills in both written and spoken English with demonstrated fluency
- Proficiency in Microsoft Office suite (Teams, Excel, PowerPoint, Word, and Outlook)
- Ability to multitask, prioritize shifting priorities, and maintain accuracy while delivering elevated guest experiences
- Flexibility and positive attitude when managing changing daily priorities
- Experience with security protocols, visitor management systems, and access control procedures
- Familiarity with facility operations, work order systems, or workplace services coordination
- Knowledge of hospitality or corporate reception best practices and service standards
- Ability to perform minimal physical activity such as carrying small packages and restocking supplies
Job Duties
- Welcome and assist all guests and client employees with arrivals, departures, and wayfinding while ensuring adherence to sign-in requirements and security protocols
- Serve as the primary point of contact for campus information, services, and activities while monitoring and maintaining the front desk, lobby, and surrounding areas to reflect brand standards
- Issue building access credentials (temporary and permanent) to visitors, vendors, and employees, identifying potential security risks and escalating appropriately
- Manage building supplies and services including monitoring and restocking coffee stations, ordering consumables and office supplies, and handling mail distribution and postage
- Coordinate shared resources such as meeting room reservations and pool car bookings, proactively resolving any service-related issues
- Support facility operations by assisting with work order creation and dispatch, updating digital signage, creating workspace name plates, and maintaining accurate office seating charts
- Collaborate with the facility management team to deliver seamless service, assist with video investigations when requested, and complete ad hoc administrative tasks
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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