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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $19.00 - $20.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid holidays
Paid Time Off
401k plan
company match
Job Description
This job opportunity is based in Palm Beach, FL 33480, and it relates to a full-time exempt position serving residents by providing personalized information and services. The hiring company appears to be a reputable entity in the hospitality or residential services industry, located in the Palm Beach area known for its high standards of living and vibrant community. The company emphasizes exceptional customer service, professionalism, and a welcoming atmosphere for residents, making it an ideal workplace for driven, detail-oriented individuals who thrive on interpersonal communication and organizational excellence.
The role focuses on assisting residents by addressing their questions, providing di... Show More
The role focuses on assisting residents by addressing their questions, providing di... Show More
Job Requirements
- High school diploma or equivalency preferred
- completion of college level courses with concentration in business or hospitality is strongly desirable
- five or more years' experience in the hospitality industry
- effective written and verbal communication skills
- proficiency in Word, Excel spreadsheets, and e-mail
- multiple language fluency is desirable
- strong customer service, communication and interpersonal skills required
Job Qualifications
- High school diploma or equivalency preferred
- completion of college level courses with concentration in business or hospitality is strongly desirable
- five or more years' experience in the hospitality industry
- effective written and verbal communication skills
- proficiency in Word, Excel spreadsheets, and e-mail
- multiple language fluency is desirable
- strong customer service, communication and interpersonal skills required
Job Duties
- Identifies and clarifies residents' needs and desires
- answers questions
- gives directions and instructions
- develops inventories of services
- manages and screens messages
- helps residents establish accounts and schedules access for authorized vendors to provide services within units
- provides services requested by planning arrangements and reservations for dining, tours, travel, entertainment, accommodations, rentals gifts, sporting events, transportation, meetings, secretarial services, couriers, communication and mail services, personal appointments and services, medical services, and similar requests
- reminding residents of schedules
- providing support and assistance
- running errands
- personalizing services
- anticipates services required by ascertaining mood and style of residents, identifying options, developing itineraries
- organizes social events and event planning and arranges services
- improves services by obtaining and evaluating resident observations, opinions, and criticisms
- maintains guest privacy and organization reputation by keeping information confidential
- updates job knowledge by participating in educational opportunities, maintaining personal networks
- enhances department and organizational reputation by accepting ownership for accomplishing new and different requests
- exploring opportunities to add value to job accomplishments
- follows safety procedures and maintains a safe work environment
- other duties as required
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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