Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $19.00 - $24.50
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Work Schedule

Standard Hours
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Benefits

401(k) plan with company matching
Comprehensive medical care
Dental Insurance
Vision care
Paid parental leave
Paid Time Off
company holidays
Early access to earned wages through Daily Pay

Job Description

JLL, also known as Jones Lang LaSalle, is a premier global real estate services and investment management firm committed to shaping the future of real estate. Through a unique blend of world-class services, expert advisory, and cutting-edge technology, JLL empowers its clients to achieve their real estate goals and fosters a better world. Founded with a vision to create lasting value and empowered career paths, JLL supports a diverse workforce across commercial real estate, skilled trades, technology, and other fields. Renowned for its inclusive culture and dedication to professional growth, JLL continuously invests in its employees, encouraging them to thrive and grow their careers in an environment where they feel they belong.

This role is an on-site Receptionist position located in Redwood City, CA, offering an estimated salary range between $45,000 and $65,200 per year. The position involves providing essential general office support duties within JLL’s commercial real estate environment, focusing on customer service, security, and administrative support. The Receptionist plays a pivotal role in creating a positive first impression by greeting customers, guests, and employees, answering and directing incoming calls promptly, and managing mail and correspondence efficiently. The job also includes handling visitor security badges, assisting with facility programs, supporting facility management with clerical tasks, and maintaining an organized and safe workspace.

The role requires strong communication skills, proficiency in Microsoft Office and audiovisual equipment, and the ability to manage multiple tasks effectively while maintaining a professional demeanor. JLL values candidates who demonstrate excellent customer service and relationship-building abilities and who are eager to participate in ongoing professional growth and learning opportunities. The position provides a comprehensive benefits package, including comprehensive medical, dental, and vision coverage, paid parental leave, paid time off, 401(k) with company matching, and early access to earned wages through Daily Pay. Candidates must be authorized to work in the United States without sponsorship. This is an excellent opportunity for individuals seeking to grow within a global real estate services company with a supportive culture focused on well-being and professional development.

Job Requirements

  • High school diploma or equivalent
  • Minimum 1 year of facility or property administration experience in commercial real estate
  • Excellent customer service and relationship-building skills
  • Strong organizational and interpersonal skills
  • Effective verbal and written communication
  • Proficient in Microsoft Office suite and database software
  • Knowledge of audiovisual equipment operation
  • Physical ability to lift files, open filing cabinets, and bend or stand as necessary
  • Authorization to work in the United States without sponsorship

Job Qualifications

  • High school diploma or equivalent
  • 1+ years of proven work experience in facility/property administration in the commercial real estate industry
  • Excellent customer service and relationship-building skills
  • Strong organizational, interpersonal, and communication skills
  • Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, Mapping, and database software
  • Working knowledge of audiovisual equipment in conference rooms
  • Ability to lift files, open filing cabinets, and bend or stand as necessary
  • Some college coursework in business, hospitality, or property management is desirable
  • Fluent in both Spanish and English, verbal and written, is highly desirable

Job Duties

  • Answer incoming calls and direct them to appropriate associates
  • Distribute mail and manage flow of correspondence
  • Greet customers, guests, and employees to create a positive first impression
  • Provide necessary information, direction, and assistance to visitors and employees
  • Issue security badges for visitors and employees
  • Manage and coordinate mail and courier services, including pick-up and delivery
  • Support the Facility Manager and Facility Coordinator with clerical matters
  • Respond to basic client and general enquiries and escalate complex queries appropriately
  • Maintain a clean, organized, and safe workspace
  • Comply with all JLL and client facility policies and procedures

Job Criteria

Experience

Mid Level (3-7 years)


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