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Job Overview
Employment Type
Full-time
Benefits
401k Company Match
Education Assistance
Flight training bonus
Fertility and adoption assistance
Childcare discounts
Financial consultations
Relocation assistance
Job Description
Textron Aviation is a globally recognized leader in private aviation with a rich legacy spanning nine decades, primarily known for its iconic Cessna and Beechcraft brands. As a pioneering company in the aerospace industry, Textron Aviation continues to inspire the journey of flight by empowering people with the freedom of flight, shaping how private and business aviation experience excellence. The company is dedicated to innovation, quality, and customer satisfaction, offering employees a dynamic and supportive work environment where career growth and skill development are strongly encouraged. Textron provides a competitive and comprehensive total rewards package, including pay and extensive benefits... Show More
Job Requirements
- High school diploma or equivalent
- Minimum one year of customer experience or related administrative experience
- Ability to obtain and maintain an airport security badge if required
- Strong communication skills in written and verbal
- Ability to operate multiline telephone
- Maintain a professional demeanor
- Good interpersonal skills
Job Qualifications
- High school diploma or equivalent
- Minimum one year of experience in customer experience or related administrative role
- Strong written and verbal communication skills
- Ability to operate multiline telephone systems
- Professional demeanor with good interpersonal skills
- Experience with data entry and customer management systems preferred
- Ability to work effectively in a second shift environment
Job Duties
- Maintain a clean, organized, and presentable customer business center
- Coordinate customer needs and requests to ensure excellent service
- Follow proper phone procedures and keep the refreshment area stocked
- Greet customers warmly and provide assigned workspaces and internet access
- Assist with reservations for hotels, transportation, and meals
- Offer information on local attractions, restaurants, and events
- Oversee visitor sign-ins, badges, courtesy car usage, and track flights
- Maintain customer data in Salesforce, update visitor logs, process purchase orders, and handle payments
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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