Concierge

Cedarhurst Senior Living is a reputable provider of senior living communities focused on delivering outstanding care and personalized services to its residents. Cedarhurst is recognized for creating vibrant, supportive environments where seniors can live life to the fullest and enjoy a meaningful, fulfilling lifestyle. The organization emphasizes compassion, respect, and innovation, making it a trusted name in the senior living industry. They are committed to fostering an inclusive and empathetic environment where residents feel valued, cared for, and supported in all aspects of their lives.

As a company, Cedarhurst prides itself on its core values, which include being Passionate, Trustworthy, Empathetic, Positive, Respectful, and Approachable. This strong foundation guides every team member to be a genuine friend and advocate for the seniors they serve. This ethos permeates the entire organization, making Cedarhurst not just a workplace, but a community devoted to uplifting the lives of older adults.

Working at Cedarhurst means joining a team devoted to doing The Friend's Work. Employees are encouraged to reassure, energize, and inspire residents daily, creating a fulfilling and rewarding work atmosphere. The company believes that its team members are its most valuable asset and invests heavily in their professional development through extensive training and opportunities for personal and career growth. Cedarhurst values internal promotion and seeks candidates who want to build a long-term career with the organization. Additionally, the benefits package includes medical insurance, life insurance, long-term disability coverage, and a 401(k) plan with company match after one year of service, which underscores Cedarhurst’s commitment to its employees' well-being.

The Concierge position plays a pivotal role within the Cedarhurst community, serving as the first point of contact for residents, families, visitors, and staff. Reporting directly to the Executive Director, the Concierge ensures that everyone entering the community receives a warm welcome and a high level of customer service. This role is essential in maintaining a safe, organized, and supportive environment by monitoring access points, assisting residents with their needs, coordinating communication, and supporting various administrative functions.

Beyond front desk responsibilities, the Concierge provides clerical and administrative support to the Executive Director, Business Office, and Sales & Marketing teams to facilitate smooth community operations. This position often interacts with multiple facets of the community—helping residents feel cared for, managing correspondence, answering and forwarding calls, and assisting with scheduling and other logistical needs. The Concierge also engages in emergency system monitoring and supports the enforcement of safety protocols, ensuring the well-being of all community members.

Overall, the Concierge serves as a vital link between residents, their families, staff members, and the wider Cedarhurst community. It requires a dedicated, empathetic individual who can effectively communicate, manage multiple tasks, and support the community’s mission to enrich the lives of seniors. This full-time position offers the chance to work within a compassionate, supportive, and rewarding environment dedicated to enhancing the quality of life for older adults while enjoying competitive benefits and opportunities for growth at Cedarhurst Senior Living.