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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.50 - $21.50
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Professional development opportunities
Employee assistance program
Job Description
Avera McKennan Hospital is a reputable healthcare institution committed to providing exceptional medical services with a patient-focused approach. As part of the broader Avera Health system, this hospital emphasizes compassion, innovation, and community well-being to move health forward. Known for its multidisciplinary team environment, Avera McKennan Hospital fosters a culture where every team member's contribution matters towards delivering quality healthcare and improving patient outcomes. The hospital operates across various shifts, including day, evening, weekend, and holiday times, ensuring comprehensive care availability to the community it serves. Employees benefit from working in an environment that values collaboration, respect, and continuous improvement.Show More
Job Requirements
- High school diploma or GED equivalent
- 1-3 years experience in healthcare, program administration, hospitality, or customer service industry
- Ability to work day, evening, weekend, and holiday shifts
- Visual acuity adequate to perform position duties
- Ability to communicate effectively, hear, understand, and distinguish speech and other sounds
- Capability to perform essential job functions with or without reasonable accommodations
- Commitment to uphold confidentiality
- Ability to work collaboratively in a team environment
- Compliance with applicable safety principles and regulations
Job Qualifications
- High school diploma or GED equivalent
- 1-3 years experience in healthcare, program administration, hospitality, or customer service industry
- Ability to work specified hours including day, evening, weekend, and holiday shifts
- Strong communication skills to interact effectively with patients, families, and staff
- Demonstrated commitment to organizational mission, vision, and values
- Ability to maintain confidentiality and uphold professional standards
- Preferred bachelor's degree
Job Duties
- Greet patients, families, visitors, and other customer groups with a friendly and helpful attitude
- Serve as an information resource and navigator for patients, families, staff, and the community
- Promote services within the facility or department by collaborating with appropriate teams to ensure current and accurate information
- Provide technology support including assisting with room scheduling, equipment needs, and room setup and teardown
- Identify trends in inquiries and recommend improvements to service gaps and processes
- Maintain confidentiality and comply with safety principles, laws, and regulations
- Work effectively in a team environment, coordinating workflow to ensure productivity and efficiency
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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