Concierge

Driftwood Hospitality Management is a leading company in the hospitality industry known for its fully integrated approach to hospitality services. With a strong emphasis on outstanding client service, Driftwood fosters a company culture that empowers associates to take initiative, be proactive, and contribute meaningfully to the success of their properties. Their team consists of top talent across every position and hotel, ensuring that excellence is maintained at every level of operation. This culture of empowerment and excellence cultivates an environment where employees can thrive and make significant contributions to guest satisfaction and business success.

The position available is for a Concierge Attendant at Marriott Research Triangle Park, a property dedicated to providing exceptional guest experiences. Marriott Research Triangle Park is recognized for its commitment to creating memorable and hassle-free stays, emphasizing personalized service and attention to guest needs. This role is a part-time position with a schedule from 4:30 PM to 10:00 PM, paying $17 per hour. The Concierge Attendant will act as a crucial point of contact for guests accessing the concierge, offering assistance, guidance, and support to enhance their stay.

As a Concierge Attendant, the individual will be responsible for greeting guests and assisting them with information about hotel amenities, services, and local attractions. This role involves taking drink orders, serving light appetizers, ensuring the concierge is well-stocked, and providing insider knowledge about the local area to enhance guest experiences. The position requires a professional, personable, and customer-focused attitude to handle guest concerns, resolve issues with a solution-oriented approach, and elevate guest satisfaction scores. It is a dynamic role requiring multitasking, organization, and the ability to work efficiently in a fast-paced environment.

This opportunity offers more than just a job; it is a chance to join a top-tier hotel brand committed to excellence, within a team that values collaboration and career growth. Employees benefit from competitive salaries, opportunities for advancement, and a supportive environment. Additional perks include employee discounts on hotel services and accommodations, comprehensive health benefits, and a variety of insurance and assistance programs, making this role both rewarding and enriching for individuals passionate about hospitality and guest service.