You're Viewing 1 Of 95,000+ Jobs On OysterLink
New hospitality jobs added daily. Browse by role, pay, or location.
Job Overview
Compensation
Hourly
Range $15.00 - $19.50
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) Plan
Career development opportunities
flexible scheduling
Job Description
City Winery is a unique and vibrant establishment that artfully combines the worlds of wine, food, and live entertainment to create an unparalleled cultural experience. Founded by music industry visionary Michael Dorf in 2008, City Winery has grown into a nationally recognized brand known for its distinctive approach to hospitality. The venue features a fully functioning winery coupled with intimate concert settings, food and wine classes, private event spaces, and fine dining options. Situated in an urban environment, City Winery brings the rich, immersive wine country experience right to the heart of the city, attracting a sophisticated clientele including food... Show More
Job Requirements
- High school diploma or equivalent
- minimum 2 years experience in customer service or hospitality
- excellent communication skills
- proficiency with ticketing and point of sale systems
- ability to manage cash transactions accurately
- strong organizational skills
- ability to multitask in a fast-paced environment
- willingness to work flexible hours including evenings and weekends
- customer-focused mindset
- attention to detail
- team player attitude
Job Qualifications
- 2+ years prior experience in a concierge, box office, or customer service role in a hospitality setting
- ability to consistently deliver high-quality guest experiences and exceed guest expectations
- strong work ethic, calm demeanor with customer-focused approach, and immaculate attention to detail
- effective communication skills both written and verbal
- interpersonal skills and a proven ability to build positive relationships with coworkers and guests
- proficient computer skills
- ability to work both independently and in a team environment
- ability to work a flexible schedule including days, nights, weekends, and holidays
Job Duties
- Correspond with guests in person, phone, and email
- manage in-person, online, and phone ticket sales
- handle all retail merchandise transactions, organization, sales, inventory, ordering needs, and upkeep
- maximize ticket sales and retail merchandise sales
- actively participate in and support box office staff duties as needed, including set up and breakdown of venue spaces
- assist guests with seat changes
- compile house and artist comps and arrange seating appropriately
- handle troubleshooting with guests on ticketing purchases
- close out and reconcile box office transactions
- arrange special care of VIPs, investors, or other guests who may receive gratis food or drink
- maintain a neat and tidy Concierge booth
- handle payment transactions and maintain accurate cash drawer
- attend training courses, tastings, meetings, as needed
- maintain a knowledge of City Winery brand, history, culture, and programming, both in venue and restaurant
- other duties, tasks, projects as per business needs
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This: