Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Competitive wages
Training and growth opportunities
Early access to paycheck
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid vacation
Holidays
sick leave
401K with company match
Free Meals
Employee assistance program
Employee Referral Program
Job Description
Cogir Senior Living is a leading organization based in Scottsdale, Arizona, managing a network of senior living communities across 11 states nationwide. Renowned for providing exceptional care to seniors, Cogir Senior Living emphasizes a culture grounded in human focus, creativity, and excellence. The company strives to enrich the lives of its residents while fostering a supportive and growth-oriented environment for its employees. Cogir's commitment to quality care and continuous improvement positions it as a trusted leader in the senior housing industry, making it an ideal place for professionals dedicated to making a positive impact in elder care. With a reputation built on compassionate service and a strong sense of community, Cogir Senior Living offers a dynamic workplace where employees are encouraged to grow personally and professionally.
The Concierge position at Cogir Senior Living plays a vital role within the community as the first point of contact for residents, families, visitors, and guests. This full-time role, scheduled Tuesday through Saturday, involves providing front desk coverage and exceptional customer service to create a welcoming and supportive atmosphere. The Concierge is responsible for answering multi-line telephones, greeting visitors with a friendly demeanor, maintaining visitor logs, and assisting residents with scheduling transportation, activities, or appointments. Additionally, this position supports management with various administrative tasks such as data entry, scheduling, clerical work, ordering office supplies, addressing resident concerns, and managing work order requests. By delivering professional and attentive service, the Concierge contributes significantly to promoting a positive and seamless experience within the senior living community. This role is integral to maintaining the brand’s image and ensuring residents and visitors feel valued and supported at all times.
The Concierge position at Cogir Senior Living plays a vital role within the community as the first point of contact for residents, families, visitors, and guests. This full-time role, scheduled Tuesday through Saturday, involves providing front desk coverage and exceptional customer service to create a welcoming and supportive atmosphere. The Concierge is responsible for answering multi-line telephones, greeting visitors with a friendly demeanor, maintaining visitor logs, and assisting residents with scheduling transportation, activities, or appointments. Additionally, this position supports management with various administrative tasks such as data entry, scheduling, clerical work, ordering office supplies, addressing resident concerns, and managing work order requests. By delivering professional and attentive service, the Concierge contributes significantly to promoting a positive and seamless experience within the senior living community. This role is integral to maintaining the brand’s image and ensuring residents and visitors feel valued and supported at all times.
Job Requirements
- High school diploma or equivalent
- 6-12 months of customer service or front desk experience
- Proficiency with Word, Excel, and Outlook
- Strong communication skills
- Patience and friendliness
- Ability to multitask and stay organized
- Availability to work flexible shifts including weekends and holidays
- Ability to maintain confidentiality
Job Qualifications
- High school diploma or equivalent
- At least 6-12 months of previous customer service or front desk experience in a hotel, retirement community, or office setting
- Working knowledge of various computer systems, including Word, Excel, and Outlook
- Patience and willingness to assist residents, visitors, and team members
- Friendly, assertive, professional, outgoing, multitasked, and organized
- Excellent communication skills
- Availability to work flexible shifts, including weekends and holidays
- Ability to maintain confidentiality and adhere to ethical standards
Job Duties
- Answer a multi-line telephone, directing calls and inquiries as needed
- Greet all families, residents, guests, and vendors with a smile
- Maintain outside visitor logs and monitor access to the community
- Assist residents with scheduling transportation, activities, or appointments
- Support management with administrative tasks, such as data entry, scheduling, or light clerical work
- Order office supplies
- Address resident concerns or questions and escalate issues to management when necessary
- Complete work order requests
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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