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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $14.50 - $16.00
Work Schedule
Weekend Shifts
Benefits
Competitive wages
Access to wages before payday
flexible scheduling options
Paid Time Off
Holidays
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k) with employer matching
Paid training
Opportunities for advancement
meals
uniforms
Employee assistance program
Job Description
Provincial Senior Living is a leading management company specializing in lifestyle-driven Independent Living communities across the United States. With a steadfast commitment to improving the lives of seniors and team members, Provincial Senior Living manages over 13,000 units nationwide. The company prides itself on its foundational Pillars of Excellence which focus on personalized care, hospitality, and fostering lasting connections among residents and staff. As part of one of the largest senior living families in the country, Provincial Senior Living has earned multiple Great Place to Work certifications from 2022 through 2026, highlighting its dedication to a positive workplace culture and... Show More
Job Requirements
- High school diploma or general education degree (GED) preferred
- One to three years customer service experience and/or training
- or equivalent combination of education and experience
Job Qualifications
- High school diploma or general education degree (GED) preferred
- One to three years customer service experience and/or training
- or equivalent combination of education and experience
Job Duties
- Carries out telephone answering and reception duties as required
- Takes complete messages with pertinent information and communicates messages to the intended recipient
- Greets residents and visitors
- answers inquiries and gives directions
- Collates brochures for the marketing department
- Prepares meal tickets for team members and family members
- tallies meal count sheets for the Dining staff
- Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily
- Guest and Sign-In Logs as necessary
- Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc
- Maintains and keeps desk and entry area neat and organized
- Organizes, distributes mail to residents, Executive Director and Department Coordinators
- Maintains resident forms for miscellaneous credits
- Maintains adherence to all company personnel policies and established operating policies and procedures
- Other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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