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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $20.00
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
mental health benefits
Paid Time Off
401(k) retirement plan
short-term disability
long-term disability
Life insurance
Job Description
Belmont Village Senior Living is a distinguished company specializing in luxury senior living communities located throughout the United States and in Mexico City, Mexico. Known for its commitment to providing an exceptional living experience, Belmont Village integrates compassionate care with elegant facilities designed to support the health, happiness, and well-being of seniors. The company prides itself on cultivating diverse teams that exemplify servant leadership and thrive in hands-on, fast-paced, and physically active work environments. Core values such as trust, respect, teamwork, dignity, integrity, ownership, and continuous learning are deeply embedded in the company culture. Belmont Village not only prioritizes high-quality... Show More
Job Requirements
- High school diploma or equivalent
- proven experience with a multi-line phone system
- demonstrated proficiency with MS Office applications
- must be able to communicate clearly in verbal and written English
- demonstrates initiative with advanced critical thinking skills
- proven administrative and organizational skill set
- professional, pleasant and team oriented attitude
- consistent and reliable attendance
Job Qualifications
- High school diploma or equivalent
- proven experience with a multi-line phone system with demonstrated professional phone etiquette
- demonstrated proficiency with MS Office applications to perform job-related tasks
- must be able to communicate clearly in verbal and written English
- demonstrates initiative with advanced critical thinking skills
- proven administrative and organizational skill set
- professional, pleasant and team oriented attitude
- consistent and reliable attendance
Job Duties
- Greet residents, visitors and staff warmly
- manage and direct incoming phone calls efficiently and professionally
- address inquiries and requests promptly, reliably and confidentially with empathy and dignity
- log and coordinate distribution of packages as appropriate
- collaborate with various departments to promote effective communication
- monitor community access by ensuring proper use of the kiosk sign-in process and respond to emergency situations according to company policy and procedure
- schedule resident transportation, coordinate resident trips, manage event and guest meal reservations, and assist with event setup as needed
- record maintenance work order requests through an electronic record system
- maintain an organized workspace to promote efficiency and preserve first appearance impressions
- make hospitality, customer service, and resident satisfaction your top priorities in every interaction
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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