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Job Overview
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Job Description
Aramark is a global leader in food service, facilities management, and uniform services, proudly serving millions of guests every day across 15 countries. Rooted deeply in service and united by a common purpose, Aramark strives to make a positive impact for our clients, employees, communities, and the environment. With a commitment to creating equal employment opportunities, Aramark values diversity and inclusivity, ensuring that all employees can participate fully in the mission and operations of the company without discrimination. They believe in fostering professional growth and development, encouraging every team member to advance their talents and pursue their passion in a... Show More
Job Requirements
- Previous guest services experience required
- Previous cash handling experience preferred
- Demonstrates excellent customer service skills
- Demonstrates interpersonal and communication skills, both verbal and written
- Demonstrate organizational skills, accuracy, and attention to detail
Job Qualifications
- Previous guest services experience required
- Previous cash handling experience preferred
- Demonstrates excellent customer service skills
- Demonstrates interpersonal and communication skills, both verbal and written
- Demonstrate organizational skills, accuracy, and attention to detail
Job Duties
- Greet and provide customer service to guests while anticipating their needs
- Supply guests or travelers with directions, travel information, and other information such as available services and points of interest
- Book reservations, rentals, and coordinate registration
- Operate a register and/or software system to complete cash and credit card transactions
- Answer phone calls and emails and deliver messages as needed
- Maintain excellent customer service and positive attitude towards guest, customers, clients, co-workers
- Coordinate resolution of guest concerns
- Communicate closely with all departments to ensure a seamless guest experience
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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