Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $17.00 - $18.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

competitive wage
Excellent Benefits Package
Career advancement opportunities
supportive work environment
flexible scheduling

Job Description

QSL Management is a fast-growing senior living company dedicated to providing exceptional housing solutions designed to enrich the lives of older adults. The company prides itself on offering luxurious and comfortable resort-style homes tailored specifically for seniors, with a focus on promoting wellness, security, longevity, family connections, joy, and a strong sense of self-worth. QSL Management is deeply committed to creating supportive environments where both residents and team members can thrive and feel valued. The company upholds core values such as Excellence, Compassion, Respect, Leadership, Integrity, Safety, and Joy, ensuring that every interaction and service embodies these guiding principles.

At QSL Management, the mission extends beyond housing to fostering communities where seniors feel at home, cared for, and engaged. The culture of the organization emphasizes leadership at all levels, encouraging employees to take pride in their roles while supporting the overall wellbeing of residents. With ample opportunities for career advancement and comprehensive benefits, QSL Management offers a fulfilling work environment for those passionate about making a difference in the lives of older adults.

The Concierge role at Glenncrest at Buckhead, one of QSL Management's premier senior living properties, is a vital front-line position that embodies hospitality and professionalism. This part-time role involves being the first point of contact for residents, guests, and employees, providing a warm and welcoming environment that sets the tone for the community. Responsibilities include managing front desk operations such as answering phones courteously, directing visitors, and ensuring the lobby and entrance areas are clean and inviting.

In addition to front desk duties, the Concierge supports communication and community engagement by assisting with activities near common areas during slower periods. This may include leading weekend or evening events, contributing to a vibrant community life. Furthermore, the position requires collaboration with other team members, sharing office tasks as needed, and maintaining a high level of professionalism and attention to detail.

The ideal candidate for this role will possess a caring heart, a genuine desire to serve others, and excellent interpersonal skills. Experience with older adult populations is preferred, alongside the ability to handle multiple tasks efficiently in a dynamic environment. Proficiency with basic computer applications such as Microsoft Word and Excel is advantageous. Flexibility to work varying shifts including weekends and holidays is necessary due to the nature of senior living operations.

This position offers a competitive wage of $17 to $18 per hour along with an excellent benefits package. For individuals seeking a rewarding part-time job where they can contribute positively to the lives of seniors while growing professionally within a supportive team, this Concierge opportunity at Glenncrest at Buckhead represents an excellent match.

Job Requirements

  • Must have a caring heart, willing to serve others
  • high School Diploma/GED
  • two years general office experience, including reception experience
  • experience working with the older adult population (preferred)
  • professional and polished with proper grammar skills and pleasant voice tone
  • excellent interpersonal, organizational, time management and oral/written skills
  • ability to work in team environment
  • attentive to details, able to multi-task, and work with multiple interruptions
  • basic knowledge with Microsoft Word (preferred)
  • basic knowledge with Microsoft Excel (preferred)
  • ability to work flexible schedules in 24-hour operation including weekends and holidays as requested

Job Qualifications

  • High School Diploma/GED
  • two years general office experience, including reception experience
  • experience working with the older adult population (preferred)
  • professional and polished with proper grammar skills and pleasant voice tone
  • excellent interpersonal, organizational, time management and oral/written skills
  • ability to work in team environment
  • attentive to details, able to multi-task, and work with multiple interruptions
  • basic knowledge with Microsoft Word (preferred)
  • basic knowledge with Microsoft Excel (preferred)
  • ability to work flexible schedules in 24-hour operation including weekends and holidays as requested

Job Duties

  • Offer high level hospitality to all residents, guests and employees
  • fulfills front desk responsibilities including answering the phone courteously with proper greetings and directing visitors appropriately, to ensure proper in/out procedures are followed
  • ensures that lobby and front porch area is clean and free of trash
  • assist with activities conducted in the lobby near phone and front door and leading of weekend/evening activities when less traffic occurs
  • assist with other general office tasks upon request

Job Criteria

Experience

Mid Level (3-7 years)


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