Concierge

Provincial Senior Living proudly manages lifestyle-driven Independent Living communities throughout the United States, dedicated to enriching the lives of seniors and team members alike. Operating over 13,000 units, Provincial is recognized as one of the largest senior living family networks in the country, with a strong commitment to its foundational Pillars of Excellence. These pillars emphasize personalized care, exceptional hospitality, and fostering lasting connections among residents, their families, and team members.

Provincial communities continually earn Great Place to Work certifications from 2022 through 2026, reflecting an empowering workplace culture where purpose and collaboration thrive. The company invests heavily in learning and development to support professional growth, providing team members with a fulfilling and purpose-driven career path within the senior living industry. Provincial values each team member's contribution and believes that meaningful work creates extraordinary career opportunities.

This particular opportunity is for a Concierge position at one of Provincial's Independent Living communities. The role of Concierge is vital as the first point of contact for residents, guests, and employees. It combines reception, communication, and customer service duties to ensure a welcoming and organized living environment. The Concierge is responsible for greeting visitors and residents warmly, answering inquiries, managing phone calls, and providing accurate information. This role also supports internal departments through message taking, appointment scheduling, and logistical activities such as meal ticket preparation and mail distribution.

The Concierge must maintain a professional and neat front desk and lobby area, reflecting the high standards of hospitality and care that Provincial promotes throughout their communities. This position requires excellent organizational skills, attention to detail, and the ability to manage multiple tasks simultaneously while maintaining a friendly and helpful demeanor.

Provincial offers competitive wages and attractive benefits which include access to wages before payday, flexible scheduling with full-time and part-time options, paid time off and holidays for full-time employees, a comprehensive benefits package including health, dental, vision, life, and disability insurance, and a 401(k) plan with employer matching. Additional benefits enhance the overall employee experience, such as paid training, opportunities for career advancement, meal provisions, uniforms, and an Employee Assistance Program.

The Concierge role is ideal for individuals who enjoy working in a dynamic environment with a direct impact on the quality of life of seniors. Team members at Provincial Senior Living take pride in creating a supportive and welcoming community where residents feel valued and cared for every day. Joining this team offers an extraordinary career pathway embedded in a culture of respect, learning, and growth.