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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $13.25 - $17.25
Work Schedule
Flexible
Benefits
Competitive wages
Access to wages before payday
flexible scheduling
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Provincial Senior Living proudly manages lifestyle-driven Independent Living communities throughout the United States, dedicated to enriching the lives of seniors and team members alike. Operating over 13,000 units, Provincial is recognized as one of the largest senior living family networks in the country, with a strong commitment to its foundational Pillars of Excellence. These pillars emphasize personalized care, exceptional hospitality, and fostering lasting connections among residents, their families, and team members.
Provincial communities continually earn Great Place to Work certifications from 2022 through 2026, reflecting an empowering workplace culture where purpose and collaboration thrive. The company invests heavil... Show More
Provincial communities continually earn Great Place to Work certifications from 2022 through 2026, reflecting an empowering workplace culture where purpose and collaboration thrive. The company invests heavil... Show More
Job Requirements
- High school diploma or GED preferred
- one to three years customer service experience and/or training required
- strong communication and interpersonal skills
- ability to manage multiple tasks and prioritize effectively
- proficiency in basic computer and telephone systems
- friendly and professional demeanor
- ability to maintain organization and cleanliness at the front desk
- knowledge of senior living community environment is a plus
Job Qualifications
- High school diploma or general education degree (GED) preferred
- one to three years customer service experience and/or training
- or equivalent combination of education and experience
Job Duties
- Carries out telephone answering and reception duties as required
- takes complete messages with pertinent information and communicates messages to the intended recipient
- greets residents and visitors
- answers inquiries and gives directions
- collates brochures for the marketing department
- prepares meal tickets for team members and family members and tallies meal count sheets for the dining staff
- updates the Resident Phone List and Roster and Move-In and Move-Out Register daily as well as Guest and Sign-In logs as necessary
- manages appointments for residents and family members including hairdresser and transportation arrangements
- maintains and keeps desk and entry area neat and organized
- organizes and distributes mail to residents, Executive Director and Department Coordinators
- maintains resident forms for miscellaneous credits
- maintains adherence to all company personnel policies and established operating policies and procedures
- other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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