Concierge

The Jewish Home of Rochester is a respected healthcare and residential community dedicated to providing compassionate, high-quality care to its residents. Known for its commitment to enhancing the lives of elderly individuals through comprehensive support services and community-oriented programs, the Jewish Home offers a welcoming environment that prioritizes the safety, comfort, and well-being of all residents. With a rich history of service and a focus on innovation in elder care, the Jewish Home of Rochester has established itself as a leader in the healthcare and senior living sector in Rochester and its surrounding areas. It operates as a not-for-profit organization emphasizing respect, dignity, and inclusivity, attracting professionals who share a passion for improving the lives of seniors. This opportunity is for a part-time or full-time position offering an hourly pay rate of $16.23, ideal for candidates seeking meaningful work with flexible scheduling options.

The role of Lobby Receptionist at the Jewish Home of Rochester is critical in ensuring a warm, professional first impression for visitors, residents, and staff. This position serves as the central point of communication and safety within the facility’s lobby area. The primary responsibility is to greet and welcome all visitors, residents, and employees in a courteous and professional manner, provide clear and accurate information about the Home's daily activities, services, and procedures, and maintain vigilant observation of the lobby to uphold the safety and welfare of all residents, especially those wearing Wander Alert Tags. The role requires effective coordination with security personnel and vigilant monitoring of fire alarms, door alarms, elevator systems, and wandering resident alerts. In addition to monitoring safety protocols, the Receptionist manages administrative tasks such as logging visitors and vendors, handling package receipt procedures after noon, and facilitating admission processes for new residents by liaising with social workers and nursing staff. This position demands strong computer skills, particularly proficiency in Microsoft Outlook and other computer systems used for resident information and activity tracking. Exceptional communication skills and the ability to multitask under pressure are essential. The Receptionist’s duties contribute significantly to the smooth operation of the Jewish Home of Rochester, ensuring a safe, organized, and welcoming environment for everyone who enters the facility. This comprehensive role provides an opportunity to work within a caring and dynamic team committed to excellent customer service and resident care.