Job Overview
Compensation
Hourly
Range $17.00 - $19.00
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Retirement benefits
short-term disability
long-term disability
Paid Time Off
Job Description
Senior Lifestyle is a dedicated provider of senior living communities that focus on enhancing the quality of life for older adults. They are committed to delivering compassionate and high-quality care through a team-oriented approach that values hospitality, excellence, appreciation, respect, and teamwork—collectively known as HEART. Senior Lifestyle understands the unique needs of seniors and strives to provide an environment where residents feel at home, supported, and valued. Their communities are designed not only to meet the basic needs of seniors but also to enrich their lives through a variety of activities, social opportunities, and personalized services.
The company is currently seeking individuals who share their passion for serving seniors and embody the HEART values. This particular role is focused on community support and administrative assistance within the senior living environment. The position offers a pay range of $17.00 to $19.00 per hour and is ideal for candidates who want to make a meaningful difference in the lives of residents by providing excellent customer service and ensuring a safe and welcoming atmosphere.
As a member of the Senior Lifestyle team in this role, you will be the first point of contact for residents, guests, prospective residents, and their families. Your responsibilities will include greeting visitors warmly and offering assistance as needed, managing incoming telephone calls efficiently, and maintaining security by monitoring surveillance systems and alarms. Additionally, you will be tasked with handling packages and deliveries, processing work orders and incident reports, and maintaining logs related to community keys and gate passes. This role also involves administrative support for other departments and ensuring timely responses to resident and family concerns. Maintaining a positive and professional demeanor at all times is essential, as you will be representing the community and promoting a culture of respect and kindness.
The role requires a high level of communication skills, both verbal and written, and proficiency with computer applications such as Microsoft Outlook, Excel, and Word. Ideal candidates will demonstrate compassion, empathy, professionalism, and a commitment to excellence. The ability to multitask, work collaboratively as part of a team, and exercise independent judgment when necessary is critical to success in this role.
Senior Lifestyle offers comprehensive benefits to eligible team members, including health insurance, dental and vision coverage, retirement plans, short-term and long-term disability insurance, and paid time off. The company also provides access to DailyPay, an app that allows employees to access earned wages before the payday, further enhancing financial flexibility. This position is an excellent opportunity for individuals interested in joining a supportive and mission-driven organization with a strong focus on enriching the lives of seniors.
The company is currently seeking individuals who share their passion for serving seniors and embody the HEART values. This particular role is focused on community support and administrative assistance within the senior living environment. The position offers a pay range of $17.00 to $19.00 per hour and is ideal for candidates who want to make a meaningful difference in the lives of residents by providing excellent customer service and ensuring a safe and welcoming atmosphere.
As a member of the Senior Lifestyle team in this role, you will be the first point of contact for residents, guests, prospective residents, and their families. Your responsibilities will include greeting visitors warmly and offering assistance as needed, managing incoming telephone calls efficiently, and maintaining security by monitoring surveillance systems and alarms. Additionally, you will be tasked with handling packages and deliveries, processing work orders and incident reports, and maintaining logs related to community keys and gate passes. This role also involves administrative support for other departments and ensuring timely responses to resident and family concerns. Maintaining a positive and professional demeanor at all times is essential, as you will be representing the community and promoting a culture of respect and kindness.
The role requires a high level of communication skills, both verbal and written, and proficiency with computer applications such as Microsoft Outlook, Excel, and Word. Ideal candidates will demonstrate compassion, empathy, professionalism, and a commitment to excellence. The ability to multitask, work collaboratively as part of a team, and exercise independent judgment when necessary is critical to success in this role.
Senior Lifestyle offers comprehensive benefits to eligible team members, including health insurance, dental and vision coverage, retirement plans, short-term and long-term disability insurance, and paid time off. The company also provides access to DailyPay, an app that allows employees to access earned wages before the payday, further enhancing financial flexibility. This position is an excellent opportunity for individuals interested in joining a supportive and mission-driven organization with a strong focus on enriching the lives of seniors.
Job Requirements
- High school diploma or equivalent
- relevant experience in a customer service or administrative role preferred
- ability to communicate clearly in English
- proficiency with Microsoft Outlook, Excel, and Word
- strong interpersonal and communication skills
- ability to work in a team environment
- capability to handle multiple tasks simultaneously
- ability to maintain a professional demeanor
- commitment to company values of hospitality, excellence, appreciation, respect, and teamwork
Job Qualifications
- Communicate clearly and effectively in English
- possess highly proficient computer skills including Outlook, Excel, and Word
- be compassionate, professional, kind, engaging, empathetic, and helpful
- ability to work as part of a team and handle multiple tasks efficiently
- ability to make independent decisions when warranted
- maintain a positive and friendly demeanor toward residents and co-workers
- demonstrate a strong commitment to excellence
Job Duties
- Greet residents and provide general assistance to visitors, prospective residents, and families
- answer telephone calls
- monitor surveillance cameras, door alarms, life safety systems, building alarms and investigate unusual activity
- process reports such as work orders, incidents, and concerns
- receive and deliver or hold packages, plants, prescription drugs as requested
- maintain sign in/out log for community keys and gate passes
- assist other departments with administrative functions
- ensure timely response and follow up to resident, family, and employee concerns
- maintain a positive and professional demeanor toward residents, visitors, and co-workers
- perform other duties as assigned
Job Criteria
Experience
No experience required
Job Location
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