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Job Overview
Employment Type
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
flexible schedule
Supportive team environment
Opportunity to make a difference
Training and Development
employee recognition programs
Job Description
American House Senior Living Communities is a well-established organization that has been dedicated to providing high-quality housing for seniors since its founding in 1979. Known for its vision of affordable, excellent senior living, the company has expanded significantly over the years. With nearly four decades of commitment to enriching the lives of older adults, American House emphasizes creating an environment where meaningful relationships thrive. Their mission focuses on delivering compassionate care through passionate individuals, fostering a supportive and engaging atmosphere for residents. This senior living community prioritizes innovation, sustainable excellence, and adding value to stakeholders, making it a leader in... Show More
Job Requirements
- High school diploma or GED
- Experience in customer service or hospitality preferred
- Ability to work weekend overnight shifts
- Strong multitasking and organizational skills
- Proficiency in Microsoft Office or similar software
- Excellent verbal and written communication skills
- Ability to remain calm under pressure
Job Qualifications
- Excellent communication skills
- Customer service-oriented
- Proficient in basic office software
- Ability to handle emergency situations calmly
- Prior experience in a similar role preferred
Job Duties
- Greet guests and residents with a smile making them feel at home
- Answer a multiline telephone screen calls and direct them to the right place
- Address resident concerns promptly and professionally
- Provide administrative and clerical assistance
- Schedule appointments efficiently
- Receive and sort mail and deliveries
- Use word processing spreadsheets and email proficiently
- Carry out emergency procedures when needed
- Familiarity with the BILD sales system
- Oversee weekend activities to keep residents engaged
- Note any areas or articles in need of repair and report them to the Assistant Director
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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