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Job Overview
Employment Type
Temporary
Full-time
Hourly
Compensation
Hourly
Exact $34.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Tips
Employee Discounts
Retirement Plan
Job Description
The SLS Hotel a Luxury Collection Hotel Beverly Hills, located at 465 S La Cienega Blvd in Los Angeles, California, is an esteemed luxury hospitality establishment that forms part of The Luxury Collection Hotels & Resorts, a prestigious portfolio under Marriott International. With over 120 hotels spread across more than 35 countries, The Luxury Collection Hotels offers immersive and authentic experiences that evoke lasting memories and special moments. Drawing on more than a century of heritage since its origins in 1906 with the Italian CIGA brand, known for iconic and famous hotels in Europe, this collection continues to evolve by... Show More
Job Requirements
- high school diploma or equivalent
- ability to communicate clearly and professionally
- willingness to stand, sit, or walk for extended periods
- ability to move or lift objects up to 10 pounds
- willingness to comply with company policies and procedures
- ability to maintain confidentiality
- commitment to workplace safety
- availability for full-time work during the assignment period
Job Qualifications
- high school diploma or equivalent general educational development certificate
- no prior relevant work experience required
- no supervisory experience required
- excellent communication skills
- professionalism in appearance and conduct
- ability to handle multiple guest inquiries simultaneously
- proficiency in preparing and reviewing accurate written documentation
- basic safety training or willingness to obtain certification
Job Duties
- attend to guest requests for special preparations or services such as transportation reservations or laundry services
- cater to guests with exceptional needs and follow up to ensure their satisfaction
- provide guests with information about the hotel and local area amenities including events and special activities
- attend to, record, and process guest calls, messages, inquiries, or concerns
- contact appropriate personnel or departments to resolve guest calls, requests, or issues
- review employee shift logs and daily memo books and document relevant information
- monitor seating availability, service, safety, and guest well-being in the club lounge
Job Criteria
Experience
No experience required
Job Location
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