Concierge

Fort Collins, CO, USA|Onsite

Job Overview

Employment Type

Part-time

Work Schedule

Flexible

Night Shifts

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

401k

Paid Time Off

Holiday pay

Job Description

Spectrum Retirement Communities is a distinguished organization committed to providing exceptional living experiences for seniors who desire to age fearlessly and live without limits. We are driven by core values of compassion, dedication, and a strong work ethic, creating an environment that feels like home for our residents. Our mission is centered around fostering a supportive community where each member is valued, and their life stories are celebrated. Spectrum Retirement Communities stands out as a leader in senior living, offering a variety of services and accommodations tailored to meet the diverse needs of our residents. Our team works collaboratively to ensure a vibrant, engaging, and safe environment for all.

The Front Desk Receptionist role is a pivotal part of our community operations, entrusted with the responsibility of being the first point of contact for residents, visitors, and family members. This position is part-time with shifts available from 3 pm to 11 pm and 11 pm to 7 am on various days, offering flexible scheduling options. As a front desk receptionist, you will be responsible for greeting everyone who enters the community, answering and directing phone calls efficiently, handling inquiries with professionalism, and responding promptly to any emergency situations that may arise. Your role is essential in maintaining a welcoming atmosphere and ensuring the front lobby and entrance area remain clean and presentable at all times. Beyond administrative duties, this position requires a blend of excellent communication skills, a proactive attitude, and the ability to multitask in a fast-paced environment. Joining Spectrum Retirement Communities means becoming part of a compassionate team that values your professional growth and fosters a workplace culture built on respect and inclusivity. We encourage individuals who are motivated, organized, and enjoy making a positive impact on others' lives to apply for this rewarding opportunity. Spectrum provides a supportive atmosphere where every team member is empowered to contribute to the community's overall well-being while furthering their own career development.

Job Requirements

High school diploma or equivalent
Experience in an office environment or customer service
Proficiency with technology
Self-motivated and organized
Ability to multitask
Strong communication skills
Ability to work independently

Job Qualifications

High school diploma or equivalent is required
Experience in an office environment, answering phones or customer service preferred
Technology skills are important
Must be self-motivated, organized, and professional
Must be able to work independently and handle multiple tasks at one time
Strong communication skills are critical
Ability to work with potential residents, current residents, family members, and team members

Job Duties

Greet and direct all visitors to the front desk in a friendly and helpful way
Answer all incoming phone calls and transfer the calls or take messages as appropriate
Respond to resident and family member questions and concerns
Respond to and appropriately handle emergency situations
Monitor and maintain the cleanliness of the front lobby and entrance area