Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Competitive wages
Training
growth opportunities
Early access to paycheck
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid vacation
Paid holidays
Paid sick leave
401K with company match
free meals at work
Employee assistance program
Employee Referral Program

Job Description

Cogir Senior Living, headquartered in Scottsdale, Arizona, is a prestigious organization managing a vast network of senior living communities across 11 states nationwide. As an industry leader in senior housing, Cogir Senior Living is deeply committed to expanding its footprint while ensuring a consistently high level of care for its residents. The company's mission revolves around fostering a human-focused culture that prioritizes creativity and excellence, creating an inspiring and supportive work environment for its team members. This dedication to core values drives Cogir to continuously enhance the quality of life for seniors while also providing meaningful career opportunities for employees. Join Cogir Senior Living and become a part of an organization that values growth, innovation, and exceptional service.

The Concierge position at Cogir Senior Living plays a pivotal role in shaping the resident and visitor experience. Serving as the first point of contact within the community, the Concierge is responsible for front desk coverage, greeting residents, families, guests, and vendors with warmth and professionalism. This role requires delivering top-notch customer service by consistently creating a welcoming atmosphere and efficiently handling inquiries. The Concierge is instrumental in coordinating resident services such as scheduling transportation, activities, and appointments, ensuring a smooth and supportive environment. Administrative duties such as data entry, scheduling, ordering office supplies, and processing work orders are integral to maintaining front desk operations. The position demands a personable, organized, and multitasking individual with excellent communication skills who embodies the company’s values and commitment to resident satisfaction. This role offers a unique opportunity to contribute directly to the well-being of seniors while advancing your career within a respected and growing senior living organization.

Job Requirements

  • High school diploma or equivalent
  • At least 6-12 months of customer service or front desk experience
  • Working knowledge of computer systems including Word, Excel, and Outlook
  • Patience and willingness to assist residents, visitors, and team members
  • Strong communication skills
  • Ability to work flexible shifts including weekends and holidays
  • Ability to maintain confidentiality and adhere to ethical standards

Job Qualifications

  • High school diploma or equivalent
  • At least 6-12 months of previous customer service or front desk experience in a hotel, retirement community, or office setting is required
  • Working knowledge of various computer systems, including Word, Excel, and Outlook
  • Patience and willingness to assist residents, visitors, and team members
  • Friendly, assertive, professional, outgoing, multitasked, and organized
  • Excellent communication skills
  • Availability to work flexible shifts, including weekends and holidays
  • Ability to maintain confidentiality and adhere to ethical standards

Job Duties

  • Answer a multi-line telephone, directing calls and inquiries as needed
  • Greet all families, residents, guests, and vendors with a smile
  • Maintain outside visitor logs and monitor access to the community
  • Assist residents with scheduling transportation, activities, or appointments
  • Support management with administrative tasks, such as data entry, scheduling, or light clerical work
  • Order office supplies
  • Address resident concerns or questions and escalate issues to management when necessary
  • Complete work order requests

Job Criteria

Experience

Entry Level (1-2 years)


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