Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $13.45
Work Schedule
Flexible
Benefits
Competitive wages
Access to wages before payday
flexible scheduling options
Paid Time Off
Holidays
comprehensive benefit package
401(k) with employer matching
Paid training
meals
uniforms
Employee assistance program
Job Description
Morada Senior Living is a distinguished provider of senior living communities, proudly operating under the Discovery Senior Living family of companies. With locations across Texas, Oklahoma, New Mexico, and Colorado, Morada Senior Living is dedicated to offering exceptional care and a lifestyle-focused environment for seniors. The organization is built on its core "Pillars of Excellence," which underscores its commitment to high-quality service, compassionate care, and an enriching community experience. Employing thousands of dedicated Team Members, Morada Senior Living fosters a supportive work culture that values each individual's contribution to resident care and community wellbeing. This environment empowers Team Members to thrive professionally and personally while making a positive impact in the lives of seniors they serve.
Morada Senior Living is currently seeking an enthusiastic Concierge to join one of its vibrant communities. This role plays a crucial part in setting the tone for visitors, residents, and employees by providing a warm and professional first point of contact. The Concierge is responsible for greeting guests, managing phone calls, delivering timely messages, and offering information to enhance the daily experience within the community. The position supports both the marketing and dining departments with various administrative tasks, making it a dynamic and engaging opportunity for individuals who enjoy a client-facing role within a caring environment.
The Concierge role is a blend of customer service, communication, and organizational responsibilities. This position requires managing external and internal communication channels effectively, ensuring that visitors and residents receive prompt and courteous attention. Additionally, the Concierge coordinates appointments related to personal care and transportation, contributing directly to residents' comfort and convenience. Attention to detail is vital, as maintaining accurate logs, meal counts, resident information, and tidy workspace conditions are integral parts of the job. Working with Morada Senior Living offers benefits such as competitive wages, access to early wage payouts, flexible scheduling with options for both full-time and part-time positions, and a comprehensive benefits package including health, dental, and vision insurance for full-time employees.
The company also values professional development and growth, providing paid training opportunities and clear paths for advancement within the organization. Additional perks for Team Members include paid time off, holidays, 401(k) with employer matching, meals, uniforms, and an employee assistance program. This role is ideal for individuals with a passion for serving others, strong communication skills, and a desire to be part of a team that makes meaningful contributions to senior living. Morada Senior Living advocates for diversity and inclusion and is an equal opportunity employer, welcoming applicants from varied backgrounds who share the company’s commitment to excellence and compassionate care. Join Morada Senior Living and make a lasting impact in your career by supporting the lives of seniors in a respectful and enriching environment.
Morada Senior Living is currently seeking an enthusiastic Concierge to join one of its vibrant communities. This role plays a crucial part in setting the tone for visitors, residents, and employees by providing a warm and professional first point of contact. The Concierge is responsible for greeting guests, managing phone calls, delivering timely messages, and offering information to enhance the daily experience within the community. The position supports both the marketing and dining departments with various administrative tasks, making it a dynamic and engaging opportunity for individuals who enjoy a client-facing role within a caring environment.
The Concierge role is a blend of customer service, communication, and organizational responsibilities. This position requires managing external and internal communication channels effectively, ensuring that visitors and residents receive prompt and courteous attention. Additionally, the Concierge coordinates appointments related to personal care and transportation, contributing directly to residents' comfort and convenience. Attention to detail is vital, as maintaining accurate logs, meal counts, resident information, and tidy workspace conditions are integral parts of the job. Working with Morada Senior Living offers benefits such as competitive wages, access to early wage payouts, flexible scheduling with options for both full-time and part-time positions, and a comprehensive benefits package including health, dental, and vision insurance for full-time employees.
The company also values professional development and growth, providing paid training opportunities and clear paths for advancement within the organization. Additional perks for Team Members include paid time off, holidays, 401(k) with employer matching, meals, uniforms, and an employee assistance program. This role is ideal for individuals with a passion for serving others, strong communication skills, and a desire to be part of a team that makes meaningful contributions to senior living. Morada Senior Living advocates for diversity and inclusion and is an equal opportunity employer, welcoming applicants from varied backgrounds who share the company’s commitment to excellence and compassionate care. Join Morada Senior Living and make a lasting impact in your career by supporting the lives of seniors in a respectful and enriching environment.
Job Requirements
- High school diploma or general education degree (GED) preferred
- One to three years of customer service experience or training
- Ability to manage telephone and reception duties
- Strong interpersonal and communication skills
- Capability to maintain accurate records and handle administrative tasks
- Flexibility to perform various assigned duties
- Commitment to follow company policies and procedures
Job Qualifications
- High school diploma or general education degree (GED) preferred
- One to three years customer service experience or training
- Equivalent combination of education and experience acceptable
- Strong communication and interpersonal skills
- Ability to manage multiple tasks simultaneously
- Detail-oriented and highly organized
- Positive attitude and professional demeanor
Job Duties
- Greet guests, residents, and employees at the community entrance
- Manage external and internal telephone calls with professionalism and efficiency
- Take and communicate messages accurately to appropriate recipients
- Provide general information and directions to visitors and residents
- Assist marketing department by collating brochures and organizing informational materials
- Prepare meal tickets for team members and family members and tally meal counts for dining staff
- Update resident phone lists, rosters, move-in and move-out registers, guest logs, and sign-in logs daily
- Schedule and manage appointments such as hairdresser and transportation for residents and family members
- Maintain neatness and organization of the front desk and entry area
- Distribute mail to residents, executive director, and department coordinators
- Maintain resident forms related to miscellaneous credits
- Adhere to all company personnel policies and operating procedures
- Perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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