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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $13.45
Work Schedule
Flexible
Benefits
Competitive wages
Access to wages before payday
flexible scheduling options
Paid Time Off
Holidays
comprehensive benefit package
401(k) with employer matching
Paid training
meals
uniforms
Employee assistance program
Job Description
Morada Senior Living is a distinguished provider of senior living communities, proudly operating under the Discovery Senior Living family of companies. With locations across Texas, Oklahoma, New Mexico, and Colorado, Morada Senior Living is dedicated to offering exceptional care and a lifestyle-focused environment for seniors. The organization is built on its core "Pillars of Excellence," which underscores its commitment to high-quality service, compassionate care, and an enriching community experience. Employing thousands of dedicated Team Members, Morada Senior Living fosters a supportive work culture that values each individual's contribution to resident care and community wellbeing. This environment empowers Team Members to... Show More
Job Requirements
- High school diploma or general education degree (GED) preferred
- One to three years of customer service experience or training
- Ability to manage telephone and reception duties
- Strong interpersonal and communication skills
- Capability to maintain accurate records and handle administrative tasks
- Flexibility to perform various assigned duties
- Commitment to follow company policies and procedures
Job Qualifications
- High school diploma or general education degree (GED) preferred
- One to three years customer service experience or training
- Equivalent combination of education and experience acceptable
- Strong communication and interpersonal skills
- Ability to manage multiple tasks simultaneously
- Detail-oriented and highly organized
- Positive attitude and professional demeanor
Job Duties
- Greet guests, residents, and employees at the community entrance
- Manage external and internal telephone calls with professionalism and efficiency
- Take and communicate messages accurately to appropriate recipients
- Provide general information and directions to visitors and residents
- Assist marketing department by collating brochures and organizing informational materials
- Prepare meal tickets for team members and family members and tally meal counts for dining staff
- Update resident phone lists, rosters, move-in and move-out registers, guest logs, and sign-in logs daily
- Schedule and manage appointments such as hairdresser and transportation for residents and family members
- Maintain neatness and organization of the front desk and entry area
- Distribute mail to residents, executive director, and department coordinators
- Maintain resident forms related to miscellaneous credits
- Adhere to all company personnel policies and operating procedures
- Perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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