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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $17.00 - $19.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) Plan
Life insurance
Employee Discounts
Job Description
milk + honey is a renowned spa and wellness brand dedicated to creating a sanctuary where guests can experience relaxation, rejuvenation, and personalized care. With multiple locations across major cities, milk + honey has established itself as a leader in the beauty and wellness industry by blending serene environments with exceptional customer service. Their commitment to using high-quality products and innovative treatments is designed to enhance the overall experience for clients seeking both physical and mental wellness. The company prides itself on creating a welcoming atmosphere where every guest feels valued, cared for, and connected to a community that promotes... Show More
Job Requirements
- High school diploma or GED
- Experience in beauty, wellness or hospitality is preferred
- Must be able to stand for the full duration of scheduled shifts while remaining attentive to guest needs
- Efficient multitasking and organization skills
- Strong interpersonal communications skills and attention to detail
- Ability to use discretion with guest information
- Strong problem-solving capabilities
- Available to work nights, weekends and some holidays
- Commitment to adhering to milk + honey's policies and procedures, embracing any protocol changes with diligence and professionalism
- Ability to sustain physical activity throughout scheduled shifts, with a keen ear for understanding guests' needs and the capacity to lift up to 25lbs
Job Qualifications
- High school diploma or GED
- Experience in beauty, wellness or hospitality is preferred
- Strong interpersonal communication skills
- Efficient multitasking and organization skills
- Ability to use discretion with guest information
- Strong problem-solving capabilities
- Commitment to adhering to company policies and procedures
Job Duties
- Ensure every guest experience meets the expectations of the guest process and workflow from initial guest interaction through guest departure
- Educate guests on retail offerings, memberships and enhancements
- Demonstrate attention to detail when checking guests in and out, reviewing forms and previous history, rebooking future services and ultimately ensuring the schedule is flush for optimal efficiency every day
- Collaborate with colleagues and managers to complete daily tasks and side work, ensuring the seamless operation of the spa + salon
- Exemplify milk + honey's core values in every interaction, fostering a culture of integrity, excellence, kindness, inclusiveness and connection
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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