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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
401K with employer matching
Paid Time Off
complimentary hotel stays
Employee Meals
Tuition Reimbursement
Mental health initiatives
diversity and inclusion
Job Description
Four Seasons Hotels and Resorts is a globally renowned luxury hospitality brand known for delivering exceptional experiences and world-class service to its guests. Powered by dedicated and passionate individuals, Four Seasons has built a reputation for genuine heart and personalized care that goes beyond the ordinary. The company emphasizes a culture of kindness and the Golden Rule, striving to create lasting impressions through meaningful connections with both guests and employees. With properties located in some of the world's most iconic destinations, Four Seasons continues to set the standard for luxury, comfort, and impeccable guest service.
The St. Louis loc... Show More
The St. Louis loc... Show More
Job Requirements
- Ability to work in a fast-paced environment while maintaining strong attention to detail
- Passion for guest services and hospitality
- Fluency in reading, writing, and spoken English
- Knowledge of St Louis and surrounding area
- Experience in a similar role
Job Qualifications
- Ability to work in a fast-paced environment while maintaining strong attention to detail
- Passion for guest services and hospitality
- Fluency in reading, writing, and spoken English
- Knowledge of St Louis and surrounding area
- Experience in a similar role
Job Duties
- Maintaining a welcoming, helpful, and discrete environment for every guest
- Answering phone calls while responding to chats and emails that come through unique computer systems
- Connecting with VIP guests to discuss their needs for transportation, restaurant reservations, amenities, preferences, arrival/departure time
- Working with team members to ensure guests are always taken care of
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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