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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $16.65 - $27.50
Work Schedule
Standard Hours
Day Shifts
Benefits
Excellent compensation package
Dependent tuition reimbursement
Health Insurance
inclusive work environment
Paid Time Off
Career development opportunities
Employee Discounts
Job Description
Johns Hopkins Hospital, located at 401 N. Broadway in Baltimore, MD, is a prestigious global healthcare organization renowned for its commitment to excellence in medical care, research, and education. As part of the Johns Hopkins Health System, the hospital is dedicated to providing outstanding patient-centered care and fostering an inclusive environment that celebrates diversity and promotes equity. With a focus on innovation and comprehensive healthcare delivery, Johns Hopkins Hospital stands as a leader in the medical community, offering a wide range of specialized services that meet the diverse needs of patients and their families from around the world.
The G... Show More
The G... Show More
Job Requirements
- high school diploma
- three to four years of relevant work experience
- knowledge of guest relations
- understanding of local area and attractions
- ability to coordinate travel and accommodations
- familiarity with hospital policies
- strong communication skills
- computer proficiency
- professional attitude and appearance
- ability to work full-time day shift
Job Qualifications
- high school diploma
- three to four years of guest services or concierge experience
- strong interpersonal and communication skills
- knowledge of hospital policies and procedures
- ability to learn hospital floor plans and local area information
- proficiency in phone and computer skills
- ability to provide excellent customer service and maintain professionalism
Job Duties
- coordinate all guest services activities at Johns Hopkins Hospital
- serve as central contact for non-clinical patient requests
- collaborate with multiple hospital departments to deliver services
- assist patients, visitors, and families with special needs
- provide accurate information regarding hospital policies and local area
- manage communication with patients, guests, staff, and vendors
- maintain a professional and welcoming demeanor
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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