Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $22.61 - $28.27
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Paid Time Off
Paid holidays
Professional development opportunities
cell phone stipend
Apparel allowance
Tuition Assistance
Fitness Reimbursement

Job Description

Windsor Cirrus is a prestigious residential community located in Seattle, WA, managed by Windsor Communities. Windsor Communities is renowned for its commitment to providing outstanding living experiences and exceptional customer service across its residential properties. Recognized for winning the Kingsley Excellence Award for the fifth consecutive year in 2025, Windsor Communities exemplifies superiority in overall customer service, creating vibrant, welcoming, and comfortable environments for residents. As a company, Windsor Communities values associates who embody their core values of being Accountable, Inclusive, Energizing, and Courageous, contributing to a culture that fosters personal and professional growth.

The Concierge position at Windsor Cirrus is more than a front desk role; it is an integral part of the community experience. As the first welcoming face for residents and guests, the Concierge plays a vital role in setting the tone for what residents consider their home. This role demands an individual who enjoys positive interactions, is passionate about creating unique and memorable experiences, and takes pride in contributing to a high-quality living environment. The Concierge acts as a liaison between residents, management, and vendors, providing exceptional customer service and efficiently managing front desk operations.

This is a part-time position offering an hourly wage starting at $22.61, with the potential to earn up to $28.27 depending on experience, tenure, and location. The annual salary equivalent is approximately $47,028. The work schedule is primarily during the swing shift from Tuesday to Saturday, 3:30 PM to 12:00 AM, requiring availability for 2-3 weekends per month to accommodate prospective residents' needs.

The Concierge's daily responsibilities include performing administrative front desk tasks, managing all incoming and outgoing telephone calls via the switchboard, and maintaining high standards of customer service for residents, prospects, and vendors alike. This role requires excellent communication skills, the ability to multitask in a dynamic leasing and sales environment, and a customer-focused mentality. Experience in property management or hospitality is a plus but not mandatory. Windsor Cirrus supports its employees through comprehensive training, mentoring, and career development opportunities that enable career advancement within the company.

Working at Windsor Cirrus offers employees a chance to join a growing, respected organization that not only values its residents but also deeply invests in its associates' well-being and professional success. Benefits include comprehensive health, dental, and vision insurance, a 401(k) plan with company match, paid time off and holidays, and various allowances and reimbursements designed to support work-life balance and ongoing professional development. This dedication to employees is matched by Windsor's commitment to diversity, equity, and inclusion, ensuring a supportive and respectful workplace for all. Joining the Windsor Cirrus team means becoming part of a community focused on delivering exceptional care and service, making it an ideal place for individuals looking to build a meaningful and rewarding career in property management and hospitality.

Job Requirements

  • high school diploma or equivalent
  • previous experience in customer service or property management preferred
  • ability to work swing shifts, including 2-3 weekends per month
  • excellent communication skills
  • ability to multitask in a fast-paced environment
  • friendly and professional demeanor
  • legal authorization to work in the United States

Job Qualifications

  • outstanding communication skills both written and verbal
  • customer-focused mentality
  • ability to multi-task and shift priorities quickly
  • property management or hospitality experience is a plus
  • high school diploma or equivalent
  • familiarity with front desk operations
  • basic administrative skills

Job Duties

  • perform all front desk tasks including administrative tasks
  • respond to all incoming and outgoing telephone calls via switchboard
  • provide exceptional and consistent customer service to residents, prospects, and vendors
  • work weekends to be available when prospective residents are looking for their new home
  • manage multiple priorities in a fast-paced leasing and sales office
  • communicate effectively both written and verbal
  • assist with other tasks as assigned to support community operations

Job Criteria

Experience

Mid Level (3-7 years)


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