Concierge

Sunrise Senior Living is a premier provider of senior living services dedicated to enhancing the quality of life for older adults. Known for its commitment to creating vibrant, caring communities, Sunrise Senior Living offers assisted living, memory care, and other services designed to support the well-being and independence of its residents. With a reputation built on compassionate care and a focus on resident experience, Sunrise has been certified multiple times as a Great Place to Work, reflecting its positive culture and supportive work environment. This particular role is based at Sunrise at River Road, located in Tucson, Arizona, a community that exemplifies the organization’s mission to provide exceptional service and comfort to its residents and their families.

The position available is a Part-Time Concierge role, offering an hourly wage ranging between USD 15.20 and USD 19.00. This role is crucial as the Concierge acts as the first point of contact and the face of the community, welcoming residents, their families, and visitors with warmth and professionalism. The Concierge not only manages the flow of guests and communications but also supports sales and marketing efforts, administrative functions, and community safety protocols. Working at Sunrise Senior Living means becoming part of a team that values individual contributions, promotes teamwork, and prioritizes residents’ safety and happiness.

The Concierge is responsible for maintaining a pleasant and safe entry environment by greeting guests, answering phone calls efficiently, and providing detailed community information to potential residents and families. They also help facilitate the recruitment process by interacting with potential job candidates, assisting with data entry tasks, and supporting the Business Office Coordinator and HR staff. Additionally, this role includes managing the Bistro area by ensuring cleanliness, stocking refreshments, and creating a welcoming atmosphere through music and hospitality.

An important aspect of this position is active involvement in risk management and safety programs, ensuring compliance with health and safety regulations, maintaining accurate records for emergency procedures, and overseeing resident and visitor sign-in processes. The Concierge also handles tasks related to resident care, including sending sympathy cards and ordering memorial flowers, reinforcing the community’s compassionate approach.

Beyond operational duties, the Concierge supports the Director of Sales with initial inquiries and appointment scheduling, maintains marketing materials, and contributes to a seamless resident move-in experience. Team collaboration and ongoing training are emphasized to uphold Sunrise Senior Living’s Principles of Service and Core Values, fostering a culture of engagement, safety, and customer service excellence.

This role is ideal for individuals with strong organizational, communication, and customer service skills, offering a chance to grow professionally in a rewarding environment dedicated to making a positive impact in the lives of seniors. Sunrise Senior Living also provides competitive benefits, including medical, dental, vision, life, and disability insurance plans, retirement savings options, paid time off, tuition reimbursement, and employee assistance programs. Excelling in this role provides opportunities to contribute meaningfully to a well-respected senior living community and to join a workplace recognized repeatedly for its exceptional culture and employee satisfaction.