Concierge

Miami, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Hourly

Compensation

Hourly

Exact $16.00

Work Schedule

Fixed Shifts

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Paid Time Off

Paid holidays

401k plan

Occasional travel

Job Description

This position is within a hospitality-focused residential community management organization that prioritizes providing excellent personalized services and support to its residents. The company has built a strong reputation in the hospitality industry for delivering comprehensive resident assistance and concierge-style services that enhance the living experience. They are recognized for their commitment to customer service, professionalism, and maintaining resident privacy and satisfaction. This role is full-time and non-exempt, offering a competitive hourly wage of $16.00. The work schedule is set from Friday to Tuesday, 3:00 PM to 11:00 PM, designed to accommodate the residents' needs during peak times.

The ... Show More

Job Requirements

Ability to lift 30 to 50 lbs
work in an upright standing position for long periods of time
walk and climb stairs
ability to detect auditory and or visual emergency alarms
ability to respond to emergencies in a timely manner

Job Qualifications

High school diploma or equivalency preferred
completion of college level courses with concentration in business or hospitality is strongly desirable
five or more years experience in the hospitality industry
effective written and verbal communication skills
proficiency in word, excel spreadsheets, and e mail
multiple language fluency is desirable
strong customer service, communication and interpersonal skills required

Job Duties

Identifies and clarifies residents’ needs and desires
answers questions
gives directions and instructions
develops inventories of services
manages and screens messages
helps residents establish accounts and schedules access for authorized vendors
provides services requested by planning arrangements and reservations
reminds residents of schedules
provides support and assistance
runs errands
personalizes services
anticipates services required by ascertaining mood and style of residents
identifies options
develops itineraries
organizes social events and event planning
arranges services
improves services by obtaining and evaluating resident observations, opinions, and criticisms
maintains guest privacy and organization reputation
updates job knowledge
enhances department and organizational reputation
follows safety procedures
maintains a safe work environment
performs other duties as required

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

Don't Stop At One Job - There's More

Create a free profile

We'll match you with best jobs

Get job offers faster

Create Your Profile

Search For More Opportunities:

More Jobs Like This: