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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $15.25 - $19.75
Work Schedule
Fixed Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional Development
Job Description
Century Park Associates is a respected senior living community known for its commitment to enhancing the lives of seniors through exceptional service, compassionate care, and a warm, welcoming environment. As a leading provider in independent senior living, Century Park prioritizes creating enriching lifestyles for its residents and fostering a rewarding work culture for its associates. The organization is characterized by its strong ethical values, a deep commitment to respect, and a people-first philosophy that embraces trust, leadership, and integrity among its team members. Century Park's dedication to excellence is demonstrated through personalized resident care and a supportive, engaging community atmosphere... Show More
Job Requirements
- must enjoy serving seniors
- must demonstrate excellent customer service and hospitality
- must have good telephone etiquette
- must demonstrate trustworthiness and dependability
- must work efficiently and effectively with little to no supervision
- must demonstrate effective communication skills
- must work efficiently with frequent interruptions
- must be able to multi task
- must be able to meet deadlines
- must be cheerful and positive
- must be responsive to resident requests
- displays integrity and professionalism by adhering to Century Park's Code of Ethics and completes all required compliance training
Job Qualifications
- must have high school diploma or equivalent
- must be proficient with Microsoft Office including Word and Excel
- must demonstrate proficiency with office machines such as fax copier scanner
Job Duties
- demonstrates excellent customer service including telephone etiquette skills
- serves as community's first greeter to all guests visitors residents and families entering front lobby
- creates and maintains a positive atmosphere of warmth and hospitality
- interacts with all individuals professionally and courteously
- directs concerns from individuals to appropriate manager
- screens visitors entering the community
- assists with keeping front lobby and workrooms neat clean and presentable
- closely observes lobby activity and reports unauthorized visitors or concerns
- keeps front lobby entrance flowing and welcoming
- keeps bell cart clean and polishes weekly
- provides accurate reliable clerical support including typing filing photocopies fax data entry
- receives sorts and distributes mail
- delivers packages to appropriate person department following community policy
- makes accurate timely entries into Events Log
- maintains lists including resident directory door check sheets associate phone list call in sheets
- enters resident maintenance requests in TELs system
- maintains guest room reservations charges and payments accurately while keeping Housekeeping informed
- oversees resident check in system including educating new residents inviting participation maintaining weekly list for security
- regularly utilizes Front Desk Inquiry Connection Sheets for incoming inquiry calls for prospective residents
- communicates with sales team and back up sales team so inquiry calls are handled timely
- assists with Electronic Heath Record EHR system as requested
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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