Concierge

Century Park Associates is a respected senior living community known for its commitment to enhancing the lives of seniors through exceptional service, compassionate care, and a warm, welcoming environment. As a leading provider in independent senior living, Century Park prioritizes creating enriching lifestyles for its residents and fostering a rewarding work culture for its associates. The organization is characterized by its strong ethical values, a deep commitment to respect, and a people-first philosophy that embraces trust, leadership, and integrity among its team members. Century Park's dedication to excellence is demonstrated through personalized resident care and a supportive, engaging community atmosphere where residents continue to grow, learn, and contribute meaningfully.

The Concierge position at Century Park Associates offers an exciting opportunity for individuals passionate about serving seniors and providing top-tier customer service. This part-time role works approximately three days a week, from 2 pm to 10 pm, primarily focusing on reception duties in the Independent Living front desk area. Reporting to the Business Office Manager, the Concierge is the first point of contact for residents, families, guests, and visitors, responsible for fostering a warm and hospitable atmosphere in the community's front lobby. Integrity, professionalism, and an upbeat, positive demeanor are essential attributes for this role.

The Concierge is tasked with a variety of responsibilities including greeting and screening visitors, maintaining the cleanliness and orderliness of the lobby and workspaces, and assisting with clerical tasks such as mail distribution, data entry, and package delivery. The role also supports sales and marketing efforts by handling inquiry calls, coordinating with the sales team, and assisting with electronic health record systems as needed. Multi-tasking, efficient communication, and dependable customer service skills are critical for managing the dynamic environment and frequent interruptions typical of this position.

Century Park Associates seeks a highly trustworthy and dependable individual who thrives in customer service and is adept at working with little supervision. The ideal candidate must demonstrate proficiency in Microsoft Office applications and office equipment such as fax machines, copiers, and scanners. This role requires someone who is cheerful, responsive to resident requests, capable of meeting deadlines, and committed to upholding Century Park's Code of Ethics and maintaining compliance with all training requirements. Ultimately, the Concierge contributes significantly to the community by ensuring a safe, organized, and inviting environment that enhances residents' daily experience and supports the overall mission of Century Park Associates.