Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Weekend Shifts
Benefits
401(k)
Paid Time Off
Job Description
Senior Solutions Management Group is a reputable organization dedicated to providing exceptional senior living services. Recognized for their commitment to enhancing the lives of senior adults, the company operates various residential communities designed to support the well-being and comfort of their residents. With a strong emphasis on safety, professionalism, and compassionate care, Senior Solutions Management Group prides itself on creating a welcoming environment for seniors and their families. The company culture fosters teamwork, respect, and continuous improvement to ensure the highest quality of service.
The position available is a Weekend Receptionist role, primarily scheduled on Saturdays and Sundays from 8 am to 8 pm. This role is crucial in supporting the daily operations of senior communities by providing exemplary resident services and serving as a key point of contact for residents, visitors, and staff. The Weekend Receptionist is responsible for greeting residents and visitors, managing communications efficiently, and ensuring safety protocols are observed at all times. This role requires the individual to handle incoming telephone calls, respond promptly to inquiries and emergencies, and relay messages to the appropriate departments. Additionally, the Weekend Receptionist performs various clerical duties essential to maintaining smooth community operations.
This full-time weekend role reports directly to the Business Office Manager or other assigned managers, emphasizing collaboration and communication within the team. The position offers valuable experience working in a senior living environment, particularly for individuals interested in administrative and customer service roles. The Weekend Receptionist plays a vital role in maintaining the welcoming atmosphere and operational integrity of the residential community. Benefits include participation in a 401(k) retirement plan and paid time off, highlighting the company’s investment in employee well-being.
The ideal candidate will demonstrate strong interpersonal skills, a professional demeanor, and the ability to manage multiple tasks efficiently. A commitment to resident safety, adherence to company policies, and engagement in ongoing training sessions are key components of this position. Working knowledge of basic computer skills is recommended to support daily clerical responsibilities effectively. Overall, this role is designed for individuals who thrive in dynamic environments, appreciate the importance of teamwork, and are passionate about improving the quality of life for senior residents.
The position available is a Weekend Receptionist role, primarily scheduled on Saturdays and Sundays from 8 am to 8 pm. This role is crucial in supporting the daily operations of senior communities by providing exemplary resident services and serving as a key point of contact for residents, visitors, and staff. The Weekend Receptionist is responsible for greeting residents and visitors, managing communications efficiently, and ensuring safety protocols are observed at all times. This role requires the individual to handle incoming telephone calls, respond promptly to inquiries and emergencies, and relay messages to the appropriate departments. Additionally, the Weekend Receptionist performs various clerical duties essential to maintaining smooth community operations.
This full-time weekend role reports directly to the Business Office Manager or other assigned managers, emphasizing collaboration and communication within the team. The position offers valuable experience working in a senior living environment, particularly for individuals interested in administrative and customer service roles. The Weekend Receptionist plays a vital role in maintaining the welcoming atmosphere and operational integrity of the residential community. Benefits include participation in a 401(k) retirement plan and paid time off, highlighting the company’s investment in employee well-being.
The ideal candidate will demonstrate strong interpersonal skills, a professional demeanor, and the ability to manage multiple tasks efficiently. A commitment to resident safety, adherence to company policies, and engagement in ongoing training sessions are key components of this position. Working knowledge of basic computer skills is recommended to support daily clerical responsibilities effectively. Overall, this role is designed for individuals who thrive in dynamic environments, appreciate the importance of teamwork, and are passionate about improving the quality of life for senior residents.
Job Requirements
- Must have high school education or equivalent
- Must have three to six months related experience or training
- Previous experience working with senior adults preferred
- Must be able to read, write, speak, and understand the English language
- Must have experience in a clerical position
- Recommended to have basic computer skills
- Available to work Saturdays and Sundays from 8 am to 8 pm
Job Qualifications
- High school education or equivalent
- Three to six months related experience or training preferred
- Previous experience working with senior adults preferred
- Ability to read, write, speak, and understand the English language
- Experience in a clerical position
- Basic computer skills recommended
- Strong interpersonal skills
- Professional demeanor
- Ability to manage multiple tasks efficiently
- Commitment to resident safety and company policies
Job Duties
- Greet residents and provide general assistance to visitors, prospective residents, and families
- Use proper telephone skills
- Ensure safety of the residents and property by monitoring life safety systems, building alarms and investigating any unusual activity
- Maintain visitor sign in/out kiosk and enter maintenance request work orders
- Receive packages and deliver in the evening
- Inform supervisor of any resident issues or concerns
- Complete all required daily shift tasks as per community established by the ED up to and including rolling over the phones at a consistent time daily
- Attend all required training, in-service, and staff meetings
- Strive to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices
- Maintain a positive and professional demeanor toward residents, visitors, families, and co-workers
- Adhere to all policies and procedures of Senior Solutions Management Group
- Perform other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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