Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Competitive wages
Pay on Demand
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid vacation
Paid holidays
Paid sick leave
401K with company match
Free Meals
Employee assistance program
Employee Referral Program
Job Description
Cogir Senior Living, headquartered in Scottsdale, Arizona, operates a distinguished network of senior living communities across 11 states in the United States. Known for its commitment to providing exceptional senior housing, Cogir Senior Living has established itself as a trusted leader in the elder care industry. The company focuses not only on fostering an environment that delivers high-quality care to its residents but also on supporting the professional growth and well-being of its team members. This balance of care and opportunity forms the foundation of Cogir's enduring success and reputation within the senior living community.
At Cogir, the corporate culture is deeply rooted in three core values: human focus, creativity, and excellence. These principles guide every aspect of operations and encourage continuous improvement. Human focus underscores the importance of empathy and respect in caring for seniors, fostering an environment where residents feel valued and supported. Creativity drives innovative solutions that enhance residents' quality of life and improve organizational efficiency. Excellence sets the highest standards for service delivery, ensuring that every interaction reflects the company’s dedication to superior care and community building.
This part-time Concierge role offers a unique opportunity to be the welcoming face of the Cogir community, creating a positive atmosphere for residents, their families, visitors, and staff. The Concierge serves as the first point of contact within the senior living community and holds a dynamic and multifaceted role. Responsibilities range from managing front desk operations and fielding inquiries to offering personalized assistance to residents. This role is pivotal for ensuring smooth communication and coordination within the community and between residents and management.
Key features of this position include delivering exceptional customer service characterized by friendliness, professionalism, and patience. A successful Concierge will possess strong interpersonal and organizational skills, combining these attributes to foster a supportive and engaging environment. They will handle multiple demands such as answering multi-line telephones, greeting guests with a warm demeanor, monitoring visitor access, assisting with scheduling transportation and activities, and providing administrative support through data entry and task coordination.
Cogir recognizes the importance of work-life balance and offers numerous benefits to its employees, even those working part-time hours. These benefits include competitive wages with early access to paychecks through a pay-on-demand system, comprehensive health, dental, vision, and life insurance plans, and paid time off including vacation, holidays, and sick leave. Employees also have access to a 401(k) retirement plan with company matching contributions, free meals at work to support their daily needs, and an Employee Assistance Program that helps maintain mental and emotional well-being. The company also promotes career advancement opportunities and encourages employee referrals through a rewarding referral program.
This role provides a meaningful career path for candidates who are passionate about serving seniors and interested in joining a company that values human connection and professional growth. The Concierge position at Cogir Senior Living is more than just a job; it is an essential part of a team dedicated to enriching lives and fostering a community where seniors can thrive in comfort and dignity.
At Cogir, the corporate culture is deeply rooted in three core values: human focus, creativity, and excellence. These principles guide every aspect of operations and encourage continuous improvement. Human focus underscores the importance of empathy and respect in caring for seniors, fostering an environment where residents feel valued and supported. Creativity drives innovative solutions that enhance residents' quality of life and improve organizational efficiency. Excellence sets the highest standards for service delivery, ensuring that every interaction reflects the company’s dedication to superior care and community building.
This part-time Concierge role offers a unique opportunity to be the welcoming face of the Cogir community, creating a positive atmosphere for residents, their families, visitors, and staff. The Concierge serves as the first point of contact within the senior living community and holds a dynamic and multifaceted role. Responsibilities range from managing front desk operations and fielding inquiries to offering personalized assistance to residents. This role is pivotal for ensuring smooth communication and coordination within the community and between residents and management.
Key features of this position include delivering exceptional customer service characterized by friendliness, professionalism, and patience. A successful Concierge will possess strong interpersonal and organizational skills, combining these attributes to foster a supportive and engaging environment. They will handle multiple demands such as answering multi-line telephones, greeting guests with a warm demeanor, monitoring visitor access, assisting with scheduling transportation and activities, and providing administrative support through data entry and task coordination.
Cogir recognizes the importance of work-life balance and offers numerous benefits to its employees, even those working part-time hours. These benefits include competitive wages with early access to paychecks through a pay-on-demand system, comprehensive health, dental, vision, and life insurance plans, and paid time off including vacation, holidays, and sick leave. Employees also have access to a 401(k) retirement plan with company matching contributions, free meals at work to support their daily needs, and an Employee Assistance Program that helps maintain mental and emotional well-being. The company also promotes career advancement opportunities and encourages employee referrals through a rewarding referral program.
This role provides a meaningful career path for candidates who are passionate about serving seniors and interested in joining a company that values human connection and professional growth. The Concierge position at Cogir Senior Living is more than just a job; it is an essential part of a team dedicated to enriching lives and fostering a community where seniors can thrive in comfort and dignity.
Job Requirements
- High school diploma or equivalent
- 6-12 months of customer service or front desk experience
- Working knowledge of Word Excel and Outlook
- Strong communication skills
- Ability to multitask and stay organized
- Patience and professionalism when dealing with residents and visitors
- Availability to work flexible hours including weekends and holidays
- Commitment to confidentiality and ethical standards
Job Qualifications
- High school diploma or equivalent
- At least 6-12 months of previous customer service or front desk experience in a hotel retirement community or office setting
- Working knowledge of various computer systems including Word Excel and Outlook
- Patience and willingness to assist residents visitors and team members
- Friendly assertive professional outgoing multitasked and organized
- Excellent communication skills
- Availability to work flexible shifts including weekends and holidays
- Ability to maintain confidentiality and adhere to ethical standards
Job Duties
- Answer a multi-line telephone directing calls and inquiries as needed
- Greet all families residents guests and vendors with a smile
- Maintain outside visitor logs and monitor access to the community
- Assist residents with scheduling transportation activities or appointments
- Support management with administrative tasks such as data entry scheduling or light clerical work
- Order office supplies
- Address resident concerns or questions and escalate issues to management when necessary
- Complete work order requests
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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