Concierge

Claiborne Senior Living is a reputable senior living community dedicated to providing exceptional care and a supportive environment for older adults. Known for its warm and welcoming atmosphere, Claiborne Senior Living emphasizes creating a vibrant community where residents feel at home and families trust the quality of the service provided. The community focuses on fostering meaningful relationships, promoting independence, and ensuring the well-being and satisfaction of every resident. With a strong commitment to professionalism and teamwork, Claiborne Senior Living is not just a residence but a place where people thrive with dignity and respect.

The Concierge role at Claiborne Senior Living serves as the welcoming face of the community. This position is integral to delivering a warm, professional, and responsive front desk experience for residents, their families, guests, and team members. As a Concierge, you will take ownership of first impressions by greeting everyone with warmth and professionalism, answering and directing phone calls efficiently, and managing the front desk area to ensure it remains organized and inviting. The role is dynamic and requires exceptional communication skills, a professional demeanor, and the ability to multitask effectively.

In addition to front desk responsibilities, the Concierge at Claiborne Senior Living coordinates transportation requests for residents and supports event coordination and community activities. You will be expected to promptly address resident inquiries and concerns, maintain in-depth knowledge of community services, amenities, and policies, and handle packages and deliveries. The role also entails supporting leadership with various administrative tasks as assigned. The ideal candidate will bring at least one year of customer service experience, preferably in healthcare, hospitality, or senior living, along with proficiency in Microsoft Office and the flexibility to work weekends and holidays as needed.

Claiborne Senior Living values integrity, focus, and a culture that prioritizes respect and care. Working here means you will be part of a team that cares deeply about resident satisfaction and daily operations. The community offers attractive benefits including full-time medical, dental, vision, life insurance, disability coverage, employee assistance programs, paid time off, double time pay on major holidays, free employee meals, and employee referral bonuses. This role offers a meaningful opportunity to be the heart of hospitality in a senior living community and make a real impact on the lives of residents and their families.