Concierge

The Beverly Hills Hotel, located at 9641 Sunset Blvd, Beverly Hills, is an iconic luxury hotel with a rich heritage and a commitment to providing world-class hospitality. Renowned for its timeless elegance and exceptional service, this hotel is part of the prestigious Dorchester Collection, which is recognized globally for its portfolio of legendary hotels. The Beverly Hills Hotel has been an emblem of glamour and sophistication for decades, attracting discerning guests who appreciate superior comfort and personalized experiences in an exclusive setting. This establishment is dedicated to maintaining its legacy by continuously evolving and delivering excellence in every aspect of the guest journey.

As part of the Rooms Division, specifically within the Concierge department, this role offers an exceptional opportunity for individuals passionate about luxury hospitality and dedicated to delivering impeccable service. The Concierge position is permanent and full-time, offering a competitive wage of $26.50 per hour. Joining The Beverly Hills Hotel as a Concierge means becoming part of a team recognized for its professionalism, creativity, and commitment to guest satisfaction.

The Concierge acts as a vital point of contact for guests needing assistance beyond the hotel premises, offering personalized services such as dining reservations, event planning, transportation arrangements, and curated excursions. This role requires a high level of energy, adaptability, and creativity to meet diverse and dynamic guest needs. The Concierge collaborates closely with other hotel departments and external partners to ensure seamless service delivery and memorable experiences for guests. Employees benefit from continuous professional development through an award-winning learning academy that provides training in service excellence, diversity, equity, and inclusion.

Additional benefits include complimentary stays with breakfast across all Dorchester Collection hotels annually (subject to availability and seniority), 50% discounts at hotel bars and restaurants, access to world-class development opportunities, and participation in social events and recognition programs. Staff also enjoy free meals while on duty, exclusive access to a retail discount platform, and competitive medical, dental, vision, and retirement benefits. This role involves moderate physical activity such as standing and walking during shifts, necessitates flexibility in working hours including weekends and holidays, and thrives in a fast-paced, luxury hospitality environment where attention to detail and teamwork are paramount. The Beverly Hills Hotel is an equal opportunity employer committed to diversity and inclusion.