Concierge

Atria Senior Living is a prominent organization dedicated to creating communities where employees thrive in their work, fostering an environment that supports residents in thriving within their homes. Known for its commitment to excellence and compassionate care, Atria Senior Living operates a family of brands that provide quality senior living services with a focus on enhancing the quality of life for older adults. The company takes pride in offering career opportunities that come with outstanding benefits, designed to support the wellbeing and growth of its workforce. These benefits include paid holidays and paid time off, annual anniversary rewards starting at $500 for full-time employees, annual scores rewards based on community survey results, and comprehensive health, dental, vision, and life insurance options. Additionally, Atria Senior Living offers a retirement savings plan with a 401(k) employer match and tuition reimbursement for employees in U.S.-based communities. This benefits package is tailored to meet the needs of various employee classifications, highlighting the company's dedication to fostering a supportive and rewarding workplace.

The role at Atria Senior Living is designed for individuals who are passionate about contributing to a positive community environment and providing exceptional service to residents. As a team member, you will serve as the vital point of contact for resident requests and communications, ensuring that all interactions, except emergency calls, are handled with care and efficiency. This role is pivotal in coordinating an array of services for residents and their families, including dry cleaning, grocery and drug deliveries, transportation, and entertainment reservations. Maintaining extremely high customer service standards is fundamental, as you will be responsible for welcoming new residents and their families, tracking concerns, and collaborating with department managers to address issues promptly.

The position also involves managing the community's transportation schedules, coordinating medical transportation, and ensuring all appointments are confirmed and residents are reminded in advance. Acting as a liaison between the dining room and residents, you will coordinate guest meal reservations and maintain event attendance lists to support community engagement. Supervisory responsibilities may include overseeing front desk reception staff and drivers, as well as providing coverage for Security, Door Attendant, and Receptionist roles when needed. Depending on the community's requirements, you might also be expected to drive company vehicles to social or other destinations.

This full-time position offers a salary range of $13.00 to $15.60 per hour, reflective of prior experience and work history. Atria Senior Living nurtures a competitive and inclusive work environment with abundant opportunities for career advancement, work-life balance, and continuous learning. By joining Atria, you become part of a compassionate community dedicated to making a meaningful difference in the lives of seniors while growing professionally within a supportive organization.