Concierge

Aurora, CO, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Compensation

Hourly

Exact $20.00

Work Schedule

Flexible

Weekend Shifts

Benefits

Medical insurance

Dental Insurance

Life insurance

Paid Time Off

Paid holidays

401(k)

Paid sick leave

Job Description

The Canyons Castle Pines is the most anticipated new community in the Greater Denver area in decades, debuting in Fall 2019. Located just south of Denver, Colorado, this master-planned community is developed under the direction of the respected Shea Homes Colorado team. Nestled along Interstate 25, The Canyons offers residents a unique blend of convenience and tranquility, providing a living experience that feels worlds away from the bustle of the city while still being easily accessible. BlueStar is engaged to manage the community amenities, starting with The Exchange, ensuring high standards of living and exceptional service for community residents and... Show More

Job Requirements

High school diploma or equivalent preferred
one to three years relative customer service experience
experience in a homeowner association environment preferred
computer literate with proficiency in Microsoft Office
club management system software preferred
must be flexible and adaptable to rapid change
ability to communicate positively and effectively with team members and supervisors
desire to contribute to a productive work environment by maintaining a positive attitude
excellent communication skills
ability to work well with others and provide exceptional customer service for members and guests
self-motivated and able to work independently with little supervision
demonstrate initiative, with an ability to think, work, solve practical problems, and make independent decisions based on sound judgment
good time management, organization, and follow-up skills
ability to consistently achieve high work standards with attention to detail, accuracy and timeliness
ability to pay attention to multiple details and be comfortable working in a fast-paced environment where continuous improvement is expected
flexible schedule to include evenings and weekends
valid driver's license may be required

Job Qualifications

High school diploma or equivalent preferred
one to three years relative customer service experience
experience in a homeowner association environment preferred
computer literate with proficiency in Microsoft Office
club management system software preferred
must be flexible and adaptable to rapid change
ability to communicate positively and effectively with team members and supervisors
desire to contribute to a productive work environment by maintaining a positive attitude
excellent communication skills
ability to work well with others and provide exceptional customer service for members and guests
self-motivated and able to work independently with little supervision
demonstrate initiative with ability to think, work, solve practical problems, and make independent decisions based on sound judgment
good time management, organization, and follow-up skills
ability to consistently achieve high work standards with attention to detail, accuracy, and timeliness
ability to pay attention to multiple details and work in a fast-paced environment where continuous improvement is expected
flexible schedule to include evenings and weekends
valid driver's license may be required

Job Duties

Greet and welcome members and guests in an energetic and friendly fashion according to protocol
respond to requests and direct calls to staff members and relay messages
screen members and guests for applicable building access according to community regulations
provide guests and members with information including quality choices and arrangements regarding the Club, recreation, or other activities
maintain daily standard operating procedures for the opening
assist Member Services Manager with administrative support such as mail delivery, email and phone calls, spreadsheet creation and data entry, updates to website, and promotional flyer creation
provide resident services, business center support including copying, mailing, faxing, event registration and fee collection, and lost and found access
maintain the organization and function of all front office equipment and the lobby, assuring proper inventory of general office supplies
work with maintenance staff to provide a clean environment for members and guests
assist Lifestyle & Activities department by maintaining event flyers and bulletin boards, preparing scheduled events calendar, and assisting with ticket sales and advertisements
perform other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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