Concierge

Columbia, SC, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Range $13.25 - $17.00

Work Schedule

Weekend Shifts

Benefits

401(k)

401(k) matching

Dental Insurance

Flexible spending account

Health Insurance

Life insurance

Paid Time Off

Vision Insurance

Job Description

Senior Solutions Management Group is a reputable organization specializing in providing quality services to senior communities. They focus on creating safe, comfortable, and welcoming living environments for residents by ensuring efficient administrative support and outstanding customer service. Their commitment to excellence is evident in their comprehensive approach to managing community needs and enhancing residents' quality of life through well-trained staff and structured policies. This hiring establishment is dedicated to fostering a friendly and professional atmosphere where residents, visitors, and staff feel valued and supported. The company emphasizes teamwork and continuous improvement to maintain high standards in senior living facilities.
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Job Requirements

Must have high school education or equivalent
must have one to three months related experience or training
must be able to read, write, speak, and understand the English language
must have experience in a clerical position
recommended to have basic computer skills

Job Qualifications

High school education or equivalent
experience in a clerical position
basic computer skills recommended
ability to read, write, speak, and understand the English language
good communication and interpersonal skills
ability to maintain a positive and professional demeanor
ability to handle multiple administrative tasks efficiently

Job Duties

Greet residents and provide general assistance to visitors, prospective residents, and families
use proper telephone skills
ensure safety of the residents and property by monitoring surveillance cameras, door alarms, life safety systems, building alarms and investigating any unusual activity
ensure that incident reports, concern reports, and other appropriate communication have been completed
maintain visitor sign in/out book, reservation book for guest rooms, and complete maintenance request work orders
complete daily check-in procedure
maintain emergency contact information
receive packages, plants, prescription drugs, etc. and deliver/hold as requested
maintain the sign in/out log for the issuance of community keys, and gate passes
inform supervisor of any resident issues or concerns
maintain coffee and cookie service in the lobby/making cookies daily
make sure the lobby has fresh flowers and is appropriately appointed
assist other departments with administrative functions
complete all required daily shift tasks as per community established by the ED up to and including rolling over the phones at a consistent time daily
attend all required training, in-service, and staff meetings
strive to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices
maintain a positive and professional demeanor toward residents, visitors, families, and co-workers
adhere to all policies and procedures of Senior Solutions Management Group
perform other duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)

Job Location

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