Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $21.00 - $25.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Competitive wages
Training and growth opportunities
Early access to paycheck
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid vacation
Paid holidays
Paid sick leave
401K with company match
free meals at work
Employee assistance program
Generous Employee Referral Program

Job Description

Cogir Senior Living, headquartered in Scottsdale, Arizona, is a prominent senior living management company with a network of communities spread across 11 states nationwide. Known for its dedication to providing exceptional care and superior living environments, Cogir Senior Living has become a trusted name in the senior housing industry. The company's philosophy centers around fostering a supportive and growth-oriented atmosphere not only for the residents but also for its team members. With core values rooted in human focus, creativity, and excellence, Cogir Senior Living emphasizes continuous improvement and a commitment to achieving outstanding results in senior care services.

Cogir Senior Living's commitment stretches beyond just housing; it is about enriching the lives of seniors by creating communities where they feel safe, valued, and engaged. The company's expansive network allows it to offer a blend of comprehensive care, social engagement opportunities, and health support services that cater to the diverse needs of its residents. These efforts have positioned Cogir Senior Living as a leader in the senior care sector, continuously expanding and innovating to meet evolving industry standards and resident expectations.

The role of Concierge at Cogir Senior Living is a pivotal position within this environment. Serving as the first point of contact for residents, families, visitors, and guests, the Concierge's responsibilities are integral to upholding the community's welcoming atmosphere. This front desk position demands exceptional customer service skills, a friendly demeanor, and the ability to manage multiple tasks efficiently and professionally. The Concierge ensures a positive experience by coordinating resident services, addressing inquiries, and facilitating smooth front desk operations. This role supports the community's mission by helping to maintain a safe, organized, and pleasant environment where residents feel supported and valued.

Candidates stepping into this role can expect to engage in a variety of duties that include managing multi-line phone systems, greeting visitors with warmth, monitoring community access for safety, assisting residents with scheduling appointments or transportation, and supporting administrative needs such as data entry and office supply management. The position requires flexibility, a strong sense of confidentiality, and a professional approach to resident and team interactions. Cogir Senior Living offers competitive wages, comprehensive benefits including health, dental, vision, and life insurance, paid time off, and opportunities for professional growth through training and employee development programs.

This Concierge opportunity is ideal for individuals who thrive in dynamic, service-oriented environments and seek to contribute meaningfully to the lives of older adults. By joining Cogir Senior Living, employees become part of a dedicated team focused on excellence and innovation in senior care and community engagement.

Job Requirements

  • High school diploma or equivalent
  • 6-12 months of customer service or front desk experience
  • proficiency with computer systems including Word, Excel, and Outlook
  • strong communication and organizational skills
  • ability to work flexible hours including weekends and holidays
  • ability to maintain confidentiality and follow ethical guidelines
  • friendly and professional demeanor

Job Qualifications

  • High school diploma or equivalent
  • At least 6-12 months of previous customer service or front desk experience in a hotel, retirement community, or office setting
  • Working knowledge of various computer systems, including Word, Excel, and Outlook
  • Patience and willingness to assist residents, visitors, and team members
  • Friendly, assertive, professional, outgoing, multitasked, and organized
  • Excellent communication skills
  • Availability to work flexible shifts, including weekends and holidays
  • Ability to maintain confidentiality and adhere to ethical standards

Job Duties

  • Answer a multi-line telephone, directing calls and inquiries as needed
  • Greet all families, residents, guests, and vendors with a smile
  • Maintain outside visitor logs and monitor access to the community
  • Assist residents with scheduling transportation, activities, or appointments
  • Support management with administrative tasks, such as data entry, scheduling, or light clerical work
  • Order office supplies
  • Address resident concerns or questions and escalate issues to management when necessary
  • Complete work order requests

Job Criteria

Experience

Entry Level (1-2 years)


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