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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.25 - $19.50
Work Schedule
Standard Hours
On-call
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and development opportunities
workplace wellness programs
Job Description
Viva Senior Living is a well-established organization specializing in providing exceptional senior living services that prioritize the health, comfort, and dignity of its residents. As a reputable entity in the senior care industry, Viva Senior Living is committed to offering compassionate and high-quality care environments that foster independence while meeting the unique needs of each individual. The company operates with a strong focus on adherence to federal, state, and local health regulations, ensuring that all standards of business conduct are rigorously maintained. It prides itself on creating a warm, supportive community where residents and their families feel valued and respected.... Show More
Job Requirements
- Must provide annual verification of a negative TB skin test
- Must meet general health requirements including medical and physical examination
- Physical ability to move intermittently throughout the workday
- Must be able to push, pull, move, and/or lift a minimum of 25 pounds to a minimum height of 5 feet
- Must be able to push, pull, move, and/or carry such weight a minimum distance of 50 feet
- Must be able to see and hear or use prosthetics to function adequately
- Must be able to cope with mental and emotional stress of the position
- Must adhere to attendance policies as set forth in the Employee Handbook
- Must maintain confidentiality of protected health information
- Must be able to relate to and work with ill, disabled, elderly, emotionally upset, and agitated residents
- May be subject to emergency callback during severe weather or staffing shortages
Job Qualifications
- High school diploma or GED
- Ability to read, write, speak, and understand English
- Competence in office and clerical duties such as typing and message handling
- Strong interpersonal and communication skills
- Ability to maintain confidentiality and handle sensitive information
- Previous experience in customer service or senior living environment preferred
- Knowledge of community services related to senior living
- Capability to work well with peers and maintain compassionate conduct
- Basic computer skills
- Ability to participate in emergency response and evacuation procedures
Job Duties
- Receive guests and visitors having them sign in
- Assist visitors in finding resident rooms
- Answer telephone and take messages including caller's name, telephone number, time, and date of call
- Respond to requests and forward information to other staff members
- Announce appointments and arrivals to appropriate staff
- Type memos, correspondence, reports, and other documents as requested
- Sort mail and distribute appropriately to mailboxes, residents, and departments
- Create and maintain an atmosphere of warmth, personal interest, and positive emphasis
- Maintain confidentiality of all pertinent resident information
- Provide families and prospective residents with tours and community information
- Assemble and maintain admission and information packets
- Keep front desk and lobby area neat and organized
- Perform other duties assigned by Business Office Manager or Executive Director
- Ensure residents and families receive the highest quality of service in a caring and compassionate atmosphere
- Report occupational exposures, work related injuries, and illnesses immediately
- Complete all assigned training and skills competency
- Participate in life safety and emergency drills and trainings
- Fulfill responsibilities during facility emergency plans
- Assist with evacuation of residents in emergency situations
- Protect residents from abuse and cooperate with investigations
- Report allegations of abuse, neglect, misappropriation, exploitation, or mistreatment
- Report any retaliation or discrimination to appropriate personnel
- Fulfill responsibility to report suspicion of a crime to law enforcement and state agencies
- Perform other duties as requested
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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