Concierge

Discovery Management Group leads one of the nation's most purpose-driven and people-centered senior living organizations, managing and enhancing senior living communities across the United States. With a portfolio exceeding 15,000 units nationwide and expanding, Discovery Management Group is recognized as one of the largest senior living families in the U.S. The company has earned Great Place to Work certifications continuously from 2022 through 2026, underscoring its commitment to fostering an outstanding workplace culture. It prioritizes operational excellence, lifestyle personalization, and culture-driven leadership. Discovery Management Group invests significantly in learning and development opportunities to support the professional growth of its team members, ensuring that each individual is equipped with the tools needed to build a meaningful and rewarding career.

Discovery Village at Melbourne is one of the proud communities under this esteemed management group. It presents an excellent career opportunity for someone passionate about enriching the lives of seniors and seeking a dynamic environment where purpose and culture combine to create fulfilling work experiences.

The Concierge role at Discovery Village at Melbourne is essential in cultivating a welcoming front-line presence. As the first point of contact, Concierges play a pivotal role in crafting positive first impressions and building meaningful connections with residents, their families, guests, and fellow team members. This position is full-time, primarily scheduled from 3 p.m. to 11 p.m., with occasional shifts from 7 a.m. to 3 p.m. The Concierge is entrusted with managing communications, supporting resident services, and maintaining an organized, warm, and professional front desk setting that upholds the community's high standards.

In this role, you will engage in diverse tasks that contribute to smooth daily operations and enhance resident experiences. Responsibilities include answering phones, managing inquiries, coordinating appointments, preparing meal tickets, maintaining accurate logs, and supporting marketing efforts—all critical to ensuring the exceptional service synonymous with Discovery Senior Living. The role demands strong communication and organizational skills, a professional demeanor, and the ability to multitask effectively in a fast-paced environment.

Joining Discovery Management Group means becoming part of a culture deeply rooted in core values known as the "Pillars of Excellence," which include teamwork, integrity, performance, accountability, compassion, hard work, and creativity. This culture nurtures innovation and success, while continuously challenging itself to evolve and offer the best lifestyle value propositions for residents. The company invests in creating an inclusive workplace where diversity is celebrated and equal employment opportunities abound.

Interested candidates should also be aware that employment at Discovery Senior Living entails regulatory compliance, including background screenings consistent with federal, state, and local requirements to ensure a safe and secure environment for residents and team members. Discovery Management Group takes pride in its transparent hiring practices and cautions against employment scams by only accepting applications through its official career platform.