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Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $16.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

career growth
401(k)
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Reimbursement

Job Description

Tucson Marriott University Park is a distinguished hotel located at 880 E 2nd Street, Tucson, AZ 85719. Renowned for its commitment to delivering exceptional hospitality experiences, this Marriott property combines upscale accommodations with a warm, welcoming atmosphere. As part of the globally respected Marriott International brand, Tucson Marriott University Park offers guests an inviting and comfortable stay that emphasizes service excellence, attention to detail, and a deep connection to the local culture of Tucson. The hotel serves a diverse clientele, including business travelers, tourists, and local event attendees, all expecting high standards of quality and personalized care.

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Job Requirements

  • At least 6 months of guest-facing customer service experience
  • hospitality experience preferred
  • excellent verbal and written communication skills
  • passion for local culture and ability to provide personalized guest recommendations
  • physical ability to stand and walk for extended periods
  • ability to lift up to 50 lbs occasionally
  • valid driver's license with a clean driving record
  • flexible schedule including availability on weekends, holidays, and various shifts

Job Qualifications

  • Customer service experience
  • excellent communication skills
  • local knowledge and curiosity
  • ability to stand and walk for long periods
  • ability to lift up to 50 lbs occasionally
  • valid driver's license with a clean driving record
  • flexible availability including days, nights, weekends, and holidays

Job Duties

  • Welcome guests with warmth and professionalism
  • recommend the best local dining, entertainment, shopping, and attractions
  • assist with reservations, transportation, event tickets, and guest requests
  • help with guest mail, messages, and business center needs
  • ensure the lobby and concierge area remain clean, organized, and inviting
  • stay cool under pressure while resolving guest concerns with courtesy and care
  • support a seamless experience by partnering with front desk, valet, bell staff, and other departments

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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