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Job Overview
Employment Type
Full-time
Work Schedule
On-call
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Equal opportunity employer
Job Description
Associa is a leading provider of community management services with over 225 branch offices across North America, serving nearly five million residents worldwide. Established more than 43 years ago, Associa has become synonymous with innovation, education, and expertise in the community management industry. With a team exceeding 11,000 professionals, the company is at the forefront of delivering advanced management solutions that enhance community living experiences. Known for its commitment to quality and positive impact, Associa continuously strives to bring meaningful value to the communities it serves, combining cutting-edge technology with personalized service. For more information, interested candidates can visit www.associaonline.com.Show More
Job Requirements
- High School Diploma or GED
- 1–3 years of related experience in hospitality, customer service, or valet operations
- Valid driver’s license with a clean driving record
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Strong professional communication skills
- Excellent customer service and interpersonal skills
- Ability to multitask and prioritize in a fast-paced environment
- Familiarity with basic vehicle handling and safety protocols
- Self-motivated and proactive
- Willingness to stand and walk frequently
- Ability to lift items
- Availability for on-call, weekend, and 24-hour emergency support shifts
Job Qualifications
- High School Diploma or GED
- 1–3 years of related experience in hospitality, customer service, or valet operations
- Valid driver’s license with a clean driving record
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Strong professional communication skills including phone, written, and verbal
- Excellent customer service and interpersonal skills
- Ability to multitask and prioritize in a fast-paced environment
- Familiarity with basic vehicle handling and safety protocols
- Self-motivated, proactive, and detail-oriented team player
Job Duties
- Warmly welcomes residents, guests, and visitors to the facility
- Safely park and retrieve resident and guest vehicles
- Maintain valet logs and ensure proper handling of keys
- Assist with loading and unloading luggage or packages
- Receive and manage package deliveries at the front desk
- Coordinate dry cleaning pickup and drop-off and other personal errands
- Create reservations for building amenities such as lounge, fitness center, and guest suites
- Perform administrative tasks in support of the facility’s mission
- Maintain accurate records and logs related to concierge and valet services
- Provide directions and recommendations for dining, entertainment, and local services
- Other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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