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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Employee Development Programs
Job Description
Puttery is a contemporary entertainment destination that brilliantly combines the dynamic atmosphere of nightlife with the engaging fun of tech-infused mini golf. Each venue is thoughtfully designed to feature immersive, themed mini golf courses that provide a unique and memorable experience for guests. Alongside the gaming offerings, Puttery curates an impressive selection of cocktails and chef-inspired menus that elevate the overall guest experience. This fusion of competition, leisure, and social interaction creates a vibrant atmosphere that appeals to a diverse clientele, making it an ideal spot for celebrations, social gatherings, and casual outings alike.
As a modern entertainment company, Putte... Show More
As a modern entertainment company, Putte... Show More
Job Requirements
- High school diploma or equivalent
- Minimum one year of relevant experience in concierge guest service or hospitality
- Experience with reservation or event management software preferred
- Ability to communicate effectively and collaborate across all levels of staff
- Ability to stand and walk for extended periods including navigating stairs
- Ability to lift and move up to 25 pounds without assistance
- Flexibility to work evening weekend and holiday shifts
Job Qualifications
- Friendly professional and engaging personality with a passion for guest service
- Ability to thrive in a fast-paced high-energy environment
- Strong organizational teamwork and multitasking skills
- Minimum one year of experience in a concierge guest service or hospitality role
- Experience with computerized booking and point-of-sale systems
- Bilingual abilities a plus
- Excellent verbal and written communication skills
Job Duties
- Greet and assist guests warmly offering personalized recommendations and information about the venue
- Create a seamless arrival and departure experience for all guests
- Act as a brand ambassador by promoting food beverage and entertainment options
- Manage reservations waitlists and guest inquiries through the reservation system and phone line
- Maintain awareness of guest activity throughout the venue and proactively offer assistance
- Communicate clearly and courteously with guests and team members
- Support other team members and perform additional duties as requested by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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