Concierge

Puttery is a contemporary entertainment destination that brilliantly combines the dynamic atmosphere of nightlife with the engaging fun of tech-infused mini golf. Each venue is thoughtfully designed to feature immersive, themed mini golf courses that provide a unique and memorable experience for guests. Alongside the gaming offerings, Puttery curates an impressive selection of cocktails and chef-inspired menus that elevate the overall guest experience. This fusion of competition, leisure, and social interaction creates a vibrant atmosphere that appeals to a diverse clientele, making it an ideal spot for celebrations, social gatherings, and casual outings alike.

As a modern entertainment company, Puttery emphasizes blending play, style, and hospitality into a seamless, unforgettable experience. The venues are not just about mini golf; they offer a full sensory experience that embraces music, design, and premium service to redefine how people connect and unwind. The brand has positioned itself prominently within the nightlife and entertainment industry by offering an innovative twist on traditional activities and mixing in culinary excellence and expert mixology. This combination reflects the company's mission to create moments where guests feel energized, socially connected, and inspired.

Puttery is currently seeking a Concierge to join their vibrant team. The Concierge serves as the first point of contact for guests, playing a vital role in establishing a welcoming and engaging environment. This role requires someone who is personable, detail-oriented, and highly organized since the Concierge provides essential information about dining, gaming, events, and other offerings within the venue. They ensure that each guest’s experience is smooth and enjoyable from the moment they arrive until their departure.

Essentially, the Concierge manages several critical operational tasks, including reservations, waitlists, and guest inquiries, ensuring the system is maintained with accuracy and efficiency. They act as brand ambassadors by actively promoting food, beverage, and entertainment options, enhancing the overall guest experience and promoting increased patronage. The role demands excellent communication skills to clearly and courteously interact with both guests and team members while anticipating needs and resolving any concerns that may arise during a visit.

Moreover, the Concierge works closely with different departments within the venue to maintain the flow of operations and uphold Puttery’s high standards of hospitality. The ability to multitask and remain composed in a fast-paced, energetic environment is a key part of the job, as is a genuine passion for providing exceptional guest service. Work schedules typically include evening, weekend, and holiday shifts to support Puttery’s business hours and the high volume of guests during these times.

At Puttery, inclusion, respect, and equal opportunity are foundational values reflected in the recruitment and workplace culture. The company is committed to ensuring a diverse, equitable, and inclusive environment where all employees are supported and valued.