Concierge

Charlotte, NC, USA|Onsite

Job Overview

Employment Type

Temporary

Compensation

Hourly

Range $19.00 - $20.00

Work Schedule

Standard Hours

Flexible

Benefits

Medical insurance

Vision Insurance

Dental Insurance

Life insurance

Disability insurance

401(k) Plan

Paid Time Off

Job Description

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at leading companies. The firm offers contract, temporary, and permanent placement solutions across multiple disciplines including finance and accounting, technology, marketing and creative, legal, as well as administrative and customer support roles. Known for its comprehensive talent matching services, Robert Half empowers professionals to find rewarding careers while helping companies secure the best talent to meet their business needs. The company provides access to competitive compensation, benefits, and free online training resources, making it a trusted partner for both job... Show More

Job Requirements

Legal authorization to work in the United States
Experience in concierge, reception, hospitality, or front-of-house support
Strong communication skills including verbal and written
Proficiency with Microsoft Outlook and scheduling tools
Ability to multitask in a fast-paced environment
Sound judgment and discretion
Comfort in coordinating vendor and visitor logistics
Flexibility for occasional after-hours support

Job Qualifications

Prior experience in concierge, reception, hospitality, or front-of-house support within an office setting
Strong customer service skills with the ability to anticipate needs
Excellent verbal and written communication skills including phone and email etiquette
Proficiency with Microsoft Outlook and experience managing calendars, meeting bookings, or shared inboxes
Ability to coordinate multiple requests maintaining accuracy and discretion
Comfortable working with vendors, transportation, catering requests, and visitor logistics
Strong presence and sound judgment when interacting with clients and executives
Flexibility to assist with occasional after-hours events or meeting support

Job Duties

Welcome visitors and provide a personalized arrival experience from check-in through departure
Guide guests to scheduled meeting spaces and notify hosts promptly
Coordinate room reservations using office scheduling tools and Outlook
Capture audiovisual, seating, and food service needs accurately
Respond to phone calls and inbox inquiries promptly and courteously
Support meeting and hospitality operations by preparing rooms with refreshments and supplies
Arrange transportation, off-site activities, and other concierge services as requested
Work with catering providers to confirm service details and maintain standards
Manage visitor access, room scheduling, and pass distribution per site procedures
Build coordination across departments to promote efficient service delivery
Provide occasional evening support for special events or client-facing functions

Job Criteria

Experience

Expert Level (7+ years)

Job Location

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