Concierge

Provincial Senior Living is a prominent leader in the senior living industry, specializing in lifestyle-driven Independent Living communities throughout the United States. With a footprint of more than 13,000 living units, Provincial Senior Living serves thousands of residents and families with a heartfelt commitment to quality care, hospitality, and fostering genuine human connections. As one of the largest and most reputable senior care providers nationwide, the company is recognized for upholding its foundational Pillars of Excellence, which guide every aspect of their service delivery and operational standards. Notably, Provincial communities have been awarded the Great Place to Work certification consecutively from 2022 through 2026, underscoring the company's dedication to creating a supportive and enriching workplace for its team members.

Provincial Senior Living places a strong emphasis on team member growth and professional development, investing heavily in continuous learning opportunities that enable employees to build meaningful and fulfilling careers. They offer competitive and comprehensive compensation packages, including flexible scheduling options, paid time off, extensive benefits such as health, dental, vision, life, and disability insurance, and a 401(k) plan with employer matching. This employer also supports career advancement with paid training, employee assistance programs, meals, uniforms, and a work environment that values purpose and culture in equal measure.

The current opportunity is for a Concierge position within one of Provincial's vibrant and welcoming communities. This role plays a critical part in the daily life of the community by serving as the first point of contact for residents, visitors, and team members. The Concierge is responsible for greeting guests warmly, answering questions, managing telephone calls, coordinating messages, and providing general information that enhances the overall resident and visitor experience.

The position is scheduled primarily on weekends (Saturday and Sunday from 7:30 am to 7:30 pm) with occasional weekday shifts as needed, allowing for flexible work hours while delivering high-quality guest service. The Concierge ensures smooth communication and coordination within the community, supporting the marketing department by organizing brochures and assisting with meal tracking for staff and family members. They diligently maintain updated logbooks and lists related to residents and visitors, managing appointments such as hairdresser visits or transportation arrangements.

With a focus on neat and organized common entry spaces, accurate mail distribution, and adherence to company policies, this role requires a person who is attentive, courteous, and highly organized. Applicants with one to three years of customer service experience or equivalent education and experience in a related field will find this position an ideal pathway to contribute meaningfully while growing within a respected senior living company. If making a direct and positive impact on the lives of seniors is inspiring to you, this role offers an excellent opportunity to join a dedicated team committed to excellence and community well-being.