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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $14.50 - $16.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Competitive wages
Access to wages before payday
flexible scheduling options
Paid Time Off
Holidays
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k) with employer matching
Paid training
Opportunities for advancement
meals
uniforms
Employee assistance program
Job Description
Provincial Senior Living is a prominent leader in the senior living industry, specializing in lifestyle-driven Independent Living communities throughout the United States. With a footprint of more than 13,000 living units, Provincial Senior Living serves thousands of residents and families with a heartfelt commitment to quality care, hospitality, and fostering genuine human connections. As one of the largest and most reputable senior care providers nationwide, the company is recognized for upholding its foundational Pillars of Excellence, which guide every aspect of their service delivery and operational standards. Notably, Provincial communities have been awarded the Great Place to Work certification consecutively... Show More
Job Requirements
- High school diploma or general education degree (GED) preferred
- One to three years customer service experience and/or training
- Or equivalent combination of education and experience
Job Qualifications
- High school diploma or general education degree (GED) preferred
- One to three years customer service experience and/or training
- Or equivalent combination of education and experience
Job Duties
- Carries out telephone answering and reception duties as required
- Takes complete messages with pertinent information and communicates messages to the intended recipient
- Greets residents and visitors
- Answers inquiries and gives directions
- Collates brochures for the marketing department
- Prepares meal tickets for team members and family members
- Tallies meal count sheets for the dining staff
- Updates the resident phone list and roster and move-in and move-out register daily
- Maintains and keeps desk and entry area neat and organized
- Organizes and distributes mail to residents, executive director, and department coordinators
- Maintains resident forms for miscellaneous credits
- Maintains adherence to all company personnel policies and established operating policies and procedures
- Other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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