Concierge

The Woodlands of Columbus is a distinguished senior living community located in Columbus, Ohio, operated under the Sonida Senior Living brand. Known for its commitment to providing exemplary care and hospitality, The Woodlands of Columbus offers assisted living and memory care services tailored to the needs of senior residents. This community prides itself on creating a nurturing environment where seniors find comfort, support, and the opportunity to flourish with dignity. As a premier retirement destination, it combines compassionate healthcare with a vibrant lifestyle, ensuring residents experience joy, safety, and engagement throughout their stay.

Working at The Woodlands of Columbus means joining a dedicated team focused on delivering personalized care with the aid of cutting-edge technology designed to enhance both resident experiences and staff efficiency. Innovations such as AI video technology SafelyYou, advanced electronic health record (EHR) systems, Sage call light response enhancements, and Microsoft's Power BI for comprehensive data management empower employees to perform their roles effectively while reducing administrative burdens. The Woodlands encourages continuous growth by supporting education and learning opportunities, including paid referral programs that reward team members for bringing valued new residents and colleagues into the community.

This particular opportunity is for the Receptionist role, which serves as the initial point of contact for visitors, staff, and residents alike. The position entails answering telephone calls, directing callers to appropriate personnel, delivering pertinent community information such as address and website details, and professionally greeting visitors. The receptionist also manages incoming mail and coordinates express shipment services, ensuring that the communication flow is handled smoothly and efficiently. A key element of the job is resolving customer questions and concerns promptly, providing excellent service with a warm demeanor that reflects The Woodlands’ commitment to respectful and compassionate senior care.

The role offers flexible scheduling options and is supported by a comprehensive benefits package, including competitive wages, medical, dental, vision, and life/disability insurance, along with a 401(k) retirement plan with company match. Paid time off is available from day one, and new employees will receive paid training to prepare them for their responsibilities. Additional benefits include an Employee Assistance Program and availability of dependent care and flexible spending accounts. Benefit eligibility is based on employment status and location, ensuring fairness and comprehensive coverage.

Candidates for this receptionist position should enjoy delivering exceptional customer service, especially to senior residents, and appreciate being a dependable and responsible member of a team. This role is ideal for professionals who thrive in dynamic environments, have strong interpersonal skills, and are motivated by the opportunity to contribute to the well-being of seniors in a supportive community setting.