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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $22.00 - $24.00
Work Schedule
Weekend Shifts
Benefits
competitive compensation
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
voluntary benefits
Paid Time Off
401(k) Plan
Educational Reimbursement
career development support
Job Description
The hiring establishment is a residential condominium community known for its high standards of service and security. This property caters to residents who value a secure, well-managed living environment with professionally maintained amenities and operations. The condominium management team emphasizes excellent customer service, safety, and community engagement as core pillars of their building operations. The concierge desk acts as the initial face and point of contact for residents, guests, and vendors alike, offering a welcoming atmosphere and professional assistance in all daily activities related to the building's management. This is a full-time role requiring evening availability, including weekends, which aligns... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a concierge or customer service role
- Ability to work full-time with evening availability including weekends
- Familiarity with building management software platforms
- Strong communication skills
- Professional and organized work ethic
- Ability to handle security and emergency protocols
Job Qualifications
- Knowledge of condominium governing documents and building regulations
- Proficiency with BuildingLink, KeyLink, and related building management software
- Experience in customer service or concierge roles
- Strong organizational and communication skills
- Ability to work evening shifts including weekends
- Professional demeanor and ability to handle multiple tasks
- Experience in a residential or high-rise building environment
Job Duties
- Manage building access and security using BuildingLink and KeyLink
- Respond promptly to resident and guest requests via phone, email, or in person
- Monitor security cameras and handle incidents according to protocol
- Receive and log packages and deliveries, notifying residents promptly
- Maintain a clean and organized front desk and lobby environment
- Assist with reservations, work orders, permits, and other concierge services
- Facilitate complaints or grievances and document incidents
- Prepare incident reports and coordinate with other shifts
- Coordinate move-ins and move-outs with residents and vendors
- Perform assistance tasks such as scheduling unit access, posting notices, and conducting audits
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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